We are pleased to inform you that our popular Blog Perpetual Traveller News has been significantly upgraded in terms of layout, design and content. The new Blog domain remains with our preferred host Blogger and can be found at www.perpetualtravelleroverseas.com.
We look forward to seeing you there and receiving your feedback!
Grant Holmes, Editor and Sharon Mckinley, Publisher.
Thursday, November 19, 2009
Tuesday, November 10, 2009
Delta Jet Grounded Due to Mouse Sighting
"A Delta Air Lines flight at Kennedy International Airport bound for London Heathrow Airport was delayed and the passengers were switched to another plane Sunday night after someone reported...a mouse in the cabin.
Read More
By Planet Data
Read More
By Planet Data
Jet Engine Part Falls Into Long Island Yard
Last Thursday (11/05) night, the tail cone from a commercial jet engine fell into the front yard of a home in Long Island, New York.
Delta Flight 799 had just taken off from JFK International Airport in Queens en route to Tokyo when the part fell off in mid-air. The pilots had no idea anything was amiss until the plane landed in Tokyo.
Delta Flight 799 had just taken off from JFK International Airport in Queens en route to Tokyo when the part fell off in mid-air. The pilots had no idea anything was amiss until the plane landed in Tokyo.
Read More
By Planet Data
Israelis to Get Rocket Attack Warnings Delivered to Cell Phones
The Jerusalem Post has learned that within the next two years, the Israel Defense Force's Home Front Command "will install a rocket alert system...that will be able to calculate the precise location of an impact zone, and alert residents in an affected neighborhood via their cell phones.
Read More
By Planet Data
Read More
By Planet Data
British Airways Cutting 4,900 Jobs
The Times reports British Airways said on Friday that it plans to cut 4,900 jobs or nearly 12% of its workforce by next March.
Read More
By Planet Data
Read More
By Planet Data
CBP Opens New Aviation Facility in Southern California
This past week U.S. Customs and Border Protection (CBP) Office of Air Marine officially dedicated its new aviation facility that opened on October 29th in Pine Valley, California.
CBP says the new installation, "includes landing space for CBP helicopters, administrative space, and provides a new launching point further to the east in California for aircraft in CBP's San Diego Air and Marine branch."
CBP says the new installation, "includes landing space for CBP helicopters, administrative space, and provides a new launching point further to the east in California for aircraft in CBP's San Diego Air and Marine branch."
NTSB, FAA Probe High-Altitude Bird Strikes Over Arizona
"US Federal teams are investigating two high-altitude in-flight bird strikes earlier this week in central Arizona."
Read More
By Planet Data
Read More
By Planet Data
Friday, October 23, 2009
BA to charge a seat booking tax
In a bid to stop the rot on losses, British Airways is set to start charging passengers who want to choose their seats in advance as they book flights.
These Ryanair styled seat taxes will impact on people that desire to secure a seat next to each other on a flight, which of course is pretty much any 2 or more people travelling together! Moreover, it will affect anyone with a seat preference such as window, emergency exit or even an aisle.
Until recently BA featured no such levy for passengers that wished to reserve seats in the 24 hours window prior to departure, however as from the 7th of October this has all changed. Would be passengers that are willing and able to pay can now secure their preferences at the point of booking.
Interestingly the official at BA commented that the move would "give customers more control over their seating options."
HOW MUCH?
Good question! For an economy class flight within the Eurozone, passengers will be asked to fork out an additional 10 GBP per person for the simple right to select a seat. The seat tax rises to 20 GBP for longhaul economy or short flights in business class and to a staggering 60 GBP in business
class on long-haul trips, about the same cost Ryanair intends to charge for future transatlantic flights. A seat in an emergency exit row will cost no less than 50 GBP and can be booked between 10 and 4 days prior to take-off.
Despite BA's assurances that quote: "Customers frequently request specific seats but in the past we've only been able to confirm them 24 hours in advance or on the day. We know people want to secure them in advance and have real control over their flying experience. This will allow them to do that." the reality is that the seat tax is yet another money spinner BA has implemented since recording a net loss of 375 million GBP in its last financial year, as the air travel industry edges towards freefall.
BA have committed to reduce subsidies on staff meals also in yet another cost control measure to save 2.7 million GBP annually. Its a fascinating situation brewing that few would have predicted 10 years ago, especially to see Low-cost rivals, easyJet, react to the seat charge via announcement stating it was the "same old BA, attempting to replicate lowcost principles but charging premium rates."
Its anyone's guess what direction this will take next and bets are on for which airline will be the next to go belly up!
These Ryanair styled seat taxes will impact on people that desire to secure a seat next to each other on a flight, which of course is pretty much any 2 or more people travelling together! Moreover, it will affect anyone with a seat preference such as window, emergency exit or even an aisle.
Until recently BA featured no such levy for passengers that wished to reserve seats in the 24 hours window prior to departure, however as from the 7th of October this has all changed. Would be passengers that are willing and able to pay can now secure their preferences at the point of booking.
Interestingly the official at BA commented that the move would "give customers more control over their seating options."
HOW MUCH?
Good question! For an economy class flight within the Eurozone, passengers will be asked to fork out an additional 10 GBP per person for the simple right to select a seat. The seat tax rises to 20 GBP for longhaul economy or short flights in business class and to a staggering 60 GBP in business
class on long-haul trips, about the same cost Ryanair intends to charge for future transatlantic flights. A seat in an emergency exit row will cost no less than 50 GBP and can be booked between 10 and 4 days prior to take-off.
Despite BA's assurances that quote: "Customers frequently request specific seats but in the past we've only been able to confirm them 24 hours in advance or on the day. We know people want to secure them in advance and have real control over their flying experience. This will allow them to do that." the reality is that the seat tax is yet another money spinner BA has implemented since recording a net loss of 375 million GBP in its last financial year, as the air travel industry edges towards freefall.
BA have committed to reduce subsidies on staff meals also in yet another cost control measure to save 2.7 million GBP annually. Its a fascinating situation brewing that few would have predicted 10 years ago, especially to see Low-cost rivals, easyJet, react to the seat charge via announcement stating it was the "same old BA, attempting to replicate lowcost principles but charging premium rates."
Its anyone's guess what direction this will take next and bets are on for which airline will be the next to go belly up!
Thursday, October 15, 2009
Air India Passenger Goes Crazy Mid-Flight
This past Sunday (10/11) a passenger went, by most media accounts, "berserk" and tried to open the door on an Air India Express flight between Dubai and Mangalore. After two outbursts the belligerent male passenger was subdued by flight crew members and other passengers, and then tied to his seat for the rest of the flight.
Read more
By Planet Data
Read more
By Planet Data
Pentagon Fast Tracks Newest Non-Nuke Mega-Bomb
There were reports back in August that the Pentagon was trying to expedite delivery of its newest non-nuclear mega-bomb, the Massive Ordnance Penetrator, or MOP. Now the DoD has awarded a contract worth nearly $52 million to speed up placement of the bomb on the Air Force's B-2 Stealth bombers.
It seems the Pentagon wants to have MOP available as a possible option for dealing with suspected nuclear installations in Iran and North Korea.
Read more
By Planet Data
It seems the Pentagon wants to have MOP available as a possible option for dealing with suspected nuclear installations in Iran and North Korea.
Read more
By Planet Data
Russia Testing 5 ICBMs Before 2010
"Russia's Strategic Missile Forces will launch five intercontinental ballistic missiles by the end of 2009, the SMF commander said Monday.
Read more
By Planet Data
Read more
By Planet Data
N. Korea Tests Missiles, Issues Maritime Navigation Ban
North Korea issued a ban on maritime activity off its east and west coasts between October 10 and 20, and then test-launched five short-range missiles into the East Sea on Monday (10/12). Presumably with the navigation ban in place for 8 more days, the North plans to conduct additional weapons tests.
Read more
By Planet Data
Read more
By Planet Data
Alleged Hijacker Surrenders to U.S. Authorities After 4 Decades
Luis Pena Soltren, 66, who is accused of taking part in the 1968 hijacking of Pan Am Flight 281 surrendered to American authorities this past weekend after living in Cuba for nearly 41 years. Soltren allegedly was one of the armed men who seized control of the New York to Puerto Rico flight and ordered the pilots to fly to Cuba.
Once in Cuba the 102 passengers and crew were released and allowed to return to the U.S.
Read more
By Planet Data
Once in Cuba the 102 passengers and crew were released and allowed to return to the U.S.
Read more
By Planet Data
New Head of Security for Reagan Washington National Airport
The Transportation Security Administration (TSA) announced this week that Robert Allison has been named the Federal Security Director (FSD) for Ronald Reagan Washington National Airport (DCA), which serves Washington, D.C. and the surrounding areas. Allison had been serving as the acting FSD at DCA since December 2008.
Read more
By Planet Data
Read more
By Planet Data
Saturday, October 10, 2009
October Worldwide Events
Autumn has arrived in the Northern Hemisphere and those dark nights are creeping in to haunt us; it will only get worse soon when the clocks go back too! The southern Hemisphere however is starting to smile in contrast as spring is in the air!
The Perpetual Traveller world events take on a more creative form this month and as always there is a great selection to choose from…
World Food Day 16th October 2009
World Food Day is celebrated on the 16th October and focuses on the fundamental aim of preventing people (especially children) around the world from going hungry. With an estimated increase of 105 million hungry people in 2009, there are now 1.02 billion malnourished people in the world, meaning that almost one sixth of all humanity is suffering from hunger.
Further information: www.fao.org
Grand Designs Live 9th – 11th October 2009
The award winning event for design and inspiration for your home returns to NEC Birmingham this October 2009. With lots in store for this year's show including new features and plenty of exciting exhibitors. Grand Designs Live is sponsored by British Gas and remains to be the UK’s No. 1 consumer show for anyone who has an interest in design, building, interiors, shopping, home wares, gardens, kitchens, bathrooms and overall innovation. With yearly exhibitions taking place in London and Birmingham, visitors will be able to buy, build and furnish a house, all under one roof. If you are looking to make the most of your home, the show will provide you with plenty of amazing ideas to unlock its potential and turn your dream home into a reality.
Further information: www.granddesignslive.com
TNT Sun & Snow Show 10th October 2009
The travel event of the year is FREE to the public and will showcase sun, snow and adventure destinations. The New Connaught Rooms hosts London's TNT Sun & Snow Show, focusing on the best travel options for those planning a winter getaway. Tour operators, travel agents, airlines and hotels are all involved.
Further information: www.tntmagazine.com
National Pilgrimage of St Rosaire October 2009
St Rosaire is celebrated every year in Lourdes with a dedicated pilgrimage and a special mass, held in the holy sanctuary of Notre-Dame du Rosaire. In 1571 Christian troops provided by the Vatican, Spain, Venice and Savoy overcame a Turkish armada in the entrance to the Corinth gulf. The Pope at the time, Grégoire XIII, attributed this victory to the daily processions of St Rosaire brotherhoods in the streets of Rome. He promptly changed his planned Victory Day to St Rosaire day, to be celebrated on 7 October.
Further information: www.destinationsen.eurostar.com
Barcolana Trieste 3rd – 11th October 2009
Trieste's Barcolana is an extraordinary spectacle that sees families and professional teams battling it out in old hulls and hi-tech boats. It is now the largest sailing race in Europe and takes place on the last day of a nine-day festival.
It all started in 1969 with no more than 50 boats, today over 2000 vessels participate in the race, which is also called the Coppa d'Autunno. It is named after the Societa Velica di Barcola e Grignano, the sailing club which still manages the competition.
Further information: www.barcolana.it
RHS London Autumn Harvest Show 13th – 14th October 2009
The Royal Horticultural Society's annual autumn flower show, held at the Society's Halls in London, features the autumn fruit and vegetable competition, ornamental plant competition, botanical art and photography.
Experts are available to discuss horticultural techniques and the most appropriate autumn bulbs to use in every setting. Many plants are available to buy. Competitions are open to all.
Further information: http://www.visitlondon.com/events/
Royal Albert Hall International Ballroom Dancing Championships 15th October 2009
Amateur and professional dancers dramatically splay their legs, strut and swirl in streamline suits and sexy sequined dresses at the annual International Ballroom Dancing Championships. The best dance talent in the country compete at The Royal Albert Hall.
Known as the Elsa Wells Championships to aficionados, around 360 of the world's foremost amateur and professional exponents of competitive Dance Sport compete for the International Standard and Latin titles.
Further information: www.dance-news.co.uk
Buenos Aires Spring Wine Tour Urbano Various Dates from 16th October 2009
On the third Friday in September, October and November, browse the fashion boutiques along Armenia and Honduras streets in Palermo Viejo while sipping the nominated wine of the night. Each boutique at Spring Wine Tour Urbano represents a national winery.
Malbec, Argentina's pride and glory vine, Cabernet Sauvignon, Merlot and white and sparkling wines each have a turn. Its sister event, San Telmo's Autumn Wine Tour Urbano in March, April and May, is also a great success.
Further information: www.buenosairesstay.com
Louisiana's International Rice Festival 15th -17th October 2009
One of Louisiana's oldest festivals, the International Rice Festival attracts 150,000 people to the town of Crowley annually. Special events include a livestock show, rice cooking, eating and grading contests and two parades, including a procession of antique farm equipment.
Other events include a Farmers' Banquet and Queens Ball, French accordion, fiddle and harmonica contests and frog jumping. Since the inauguration of the festival in 1937, it has been visited by over seven million people.
Further information: www.ricefestival.com
Munich’s Long Night of Museums 17TH October
Munich's Long Night of Museums sees around 90 of the city's museums and galleries staying open through the evening until 2am. Buy just one ticket and you get access to all participating institutions – simply heaven for the culture vulture!
Participants can join a tour or go for a personal selection of the city's wide-ranging establishments, using either specially-organized shuttle buses or the regular buses, underground, trams and trains. Lots of music and parties accompany the evening, which attracts upwards of 40,000 people.
Further information: www.muenchner.de
The Perpetual Traveller world events take on a more creative form this month and as always there is a great selection to choose from…
World Food Day 16th October 2009
World Food Day is celebrated on the 16th October and focuses on the fundamental aim of preventing people (especially children) around the world from going hungry. With an estimated increase of 105 million hungry people in 2009, there are now 1.02 billion malnourished people in the world, meaning that almost one sixth of all humanity is suffering from hunger.
Further information: www.fao.org
Grand Designs Live 9th – 11th October 2009
The award winning event for design and inspiration for your home returns to NEC Birmingham this October 2009. With lots in store for this year's show including new features and plenty of exciting exhibitors. Grand Designs Live is sponsored by British Gas and remains to be the UK’s No. 1 consumer show for anyone who has an interest in design, building, interiors, shopping, home wares, gardens, kitchens, bathrooms and overall innovation. With yearly exhibitions taking place in London and Birmingham, visitors will be able to buy, build and furnish a house, all under one roof. If you are looking to make the most of your home, the show will provide you with plenty of amazing ideas to unlock its potential and turn your dream home into a reality.
Further information: www.granddesignslive.com
TNT Sun & Snow Show 10th October 2009
The travel event of the year is FREE to the public and will showcase sun, snow and adventure destinations. The New Connaught Rooms hosts London's TNT Sun & Snow Show, focusing on the best travel options for those planning a winter getaway. Tour operators, travel agents, airlines and hotels are all involved.
Further information: www.tntmagazine.com
National Pilgrimage of St Rosaire October 2009
St Rosaire is celebrated every year in Lourdes with a dedicated pilgrimage and a special mass, held in the holy sanctuary of Notre-Dame du Rosaire. In 1571 Christian troops provided by the Vatican, Spain, Venice and Savoy overcame a Turkish armada in the entrance to the Corinth gulf. The Pope at the time, Grégoire XIII, attributed this victory to the daily processions of St Rosaire brotherhoods in the streets of Rome. He promptly changed his planned Victory Day to St Rosaire day, to be celebrated on 7 October.
Further information: www.destinationsen.eurostar.com
Barcolana Trieste 3rd – 11th October 2009
Trieste's Barcolana is an extraordinary spectacle that sees families and professional teams battling it out in old hulls and hi-tech boats. It is now the largest sailing race in Europe and takes place on the last day of a nine-day festival.
It all started in 1969 with no more than 50 boats, today over 2000 vessels participate in the race, which is also called the Coppa d'Autunno. It is named after the Societa Velica di Barcola e Grignano, the sailing club which still manages the competition.
Further information: www.barcolana.it
RHS London Autumn Harvest Show 13th – 14th October 2009
The Royal Horticultural Society's annual autumn flower show, held at the Society's Halls in London, features the autumn fruit and vegetable competition, ornamental plant competition, botanical art and photography.
Experts are available to discuss horticultural techniques and the most appropriate autumn bulbs to use in every setting. Many plants are available to buy. Competitions are open to all.
Further information: http://www.visitlondon.com/events/
Royal Albert Hall International Ballroom Dancing Championships 15th October 2009
Amateur and professional dancers dramatically splay their legs, strut and swirl in streamline suits and sexy sequined dresses at the annual International Ballroom Dancing Championships. The best dance talent in the country compete at The Royal Albert Hall.
Known as the Elsa Wells Championships to aficionados, around 360 of the world's foremost amateur and professional exponents of competitive Dance Sport compete for the International Standard and Latin titles.
Further information: www.dance-news.co.uk
Buenos Aires Spring Wine Tour Urbano Various Dates from 16th October 2009
On the third Friday in September, October and November, browse the fashion boutiques along Armenia and Honduras streets in Palermo Viejo while sipping the nominated wine of the night. Each boutique at Spring Wine Tour Urbano represents a national winery.
Malbec, Argentina's pride and glory vine, Cabernet Sauvignon, Merlot and white and sparkling wines each have a turn. Its sister event, San Telmo's Autumn Wine Tour Urbano in March, April and May, is also a great success.
Further information: www.buenosairesstay.com
Louisiana's International Rice Festival 15th -17th October 2009
One of Louisiana's oldest festivals, the International Rice Festival attracts 150,000 people to the town of Crowley annually. Special events include a livestock show, rice cooking, eating and grading contests and two parades, including a procession of antique farm equipment.
Other events include a Farmers' Banquet and Queens Ball, French accordion, fiddle and harmonica contests and frog jumping. Since the inauguration of the festival in 1937, it has been visited by over seven million people.
Further information: www.ricefestival.com
Munich’s Long Night of Museums 17TH October
Munich's Long Night of Museums sees around 90 of the city's museums and galleries staying open through the evening until 2am. Buy just one ticket and you get access to all participating institutions – simply heaven for the culture vulture!
Participants can join a tour or go for a personal selection of the city's wide-ranging establishments, using either specially-organized shuttle buses or the regular buses, underground, trams and trains. Lots of music and parties accompany the evening, which attracts upwards of 40,000 people.
Further information: www.muenchner.de
Sunday, October 4, 2009
Olympic Airlines to become Olympic Air with a new face change
After years of a failed aviation business strategy, which clearly impacted on operations, the Greek carrier Olympic Airlines has finally and effectively ceased to exist (as from the 29th of September 2009).
The loss-making state carrier was purchased by the Marfin Investment Group (MIG) powerhouse. A new era is born as the airline is now being relaunched with a slimmed-down network and new aircraft as it moves into the hands of private ownership operating under the name Olympic Air.
The people that be at Olympic Air wasted no time and quickly set up a new website being www.olympicair.com, although online bookings are not yet actually possible. The new carrier officially launched on the 1st of October 2009, with 20 key domestic routes in addition to the following 10 international destinations, whereby both economy and business class services will be available:
1. London
2. Paris
3. Vienna
4. Brussels
5. Amsterdam
6. Milan
7. Rome
8. Bucharest
9. Larnaca
10. Sofia
At Perpetual Traveller we are surprised not to see the Barcelona and Madrid routes not featured in addition to NO German destinations.
The new carrier suggests that it will initiate operations with a lean fleet of 24 aircraft, which is expected to rise to 32 by spring 2010, as it takes delivery of new Airbus A319 and A320 aircraft, as well as new Bombardier Dash 8-Q400 planes.
Olympic Air plans to team up by means of code-share with Delta on flights to New York as from early October 09, and is finalizing code-share agreements with Air France (between Greece and France, as well as to Montreal from March 2010) in addition to Etihad (for routes between Greece and Abu Dhabi, South Africa and Australia).
A brand new frequent flyer program has also been realised and termed as the "Travelair Club". Olympic Air did specifically state that “in recognition of their loyalty, frequent passengers of the former Olympic Airlines who participated in the Icarus programme will be rewarded by Olympic Air with miles of the newly created Travelair Club”. Icarus used to offer miles for life, so we wonder if the "Travelair Club" will match this?
Whatever happens Olympic Air can do no worse than the former Publicly owned Olympic Airlines, however they will have a long way to go to match their award winning new competitor Aegean. With a leaner competitor and new airlines in the market such as Athens Airways and Hellas Jet for Charters, this has to be good news for Greek air travellers
Grant Holmes
Editor
Perpetual Traveller
The loss-making state carrier was purchased by the Marfin Investment Group (MIG) powerhouse. A new era is born as the airline is now being relaunched with a slimmed-down network and new aircraft as it moves into the hands of private ownership operating under the name Olympic Air.
The people that be at Olympic Air wasted no time and quickly set up a new website being www.olympicair.com, although online bookings are not yet actually possible. The new carrier officially launched on the 1st of October 2009, with 20 key domestic routes in addition to the following 10 international destinations, whereby both economy and business class services will be available:
1. London
2. Paris
3. Vienna
4. Brussels
5. Amsterdam
6. Milan
7. Rome
8. Bucharest
9. Larnaca
10. Sofia
At Perpetual Traveller we are surprised not to see the Barcelona and Madrid routes not featured in addition to NO German destinations.
The new carrier suggests that it will initiate operations with a lean fleet of 24 aircraft, which is expected to rise to 32 by spring 2010, as it takes delivery of new Airbus A319 and A320 aircraft, as well as new Bombardier Dash 8-Q400 planes.
Olympic Air plans to team up by means of code-share with Delta on flights to New York as from early October 09, and is finalizing code-share agreements with Air France (between Greece and France, as well as to Montreal from March 2010) in addition to Etihad (for routes between Greece and Abu Dhabi, South Africa and Australia).
A brand new frequent flyer program has also been realised and termed as the "Travelair Club". Olympic Air did specifically state that “in recognition of their loyalty, frequent passengers of the former Olympic Airlines who participated in the Icarus programme will be rewarded by Olympic Air with miles of the newly created Travelair Club”. Icarus used to offer miles for life, so we wonder if the "Travelair Club" will match this?
Whatever happens Olympic Air can do no worse than the former Publicly owned Olympic Airlines, however they will have a long way to go to match their award winning new competitor Aegean. With a leaner competitor and new airlines in the market such as Athens Airways and Hellas Jet for Charters, this has to be good news for Greek air travellers
Grant Holmes
Editor
Perpetual Traveller
British Airways launches flights from London City (LCY) to New York (JFK)
As the UK officially and tentatively climbs out of a nasty economic recession, British Airways (BA) recently launched an all-business class flight between London City Airport and New York JFK on the 29th of September 2009.
The 2 daily flights served with an Airbus (A318) aircraft (largest aircraft type presently permitted to use LCY airport) will require a 45-minute refueling stop at Shannon on the outbound journey. BA are stressing that the stop is actually an advantage as Shannon has full Customs and Border Protection facilities, meaning passengers are permitted a complete pre-clearance at the airport, meaning in reality that they will arrive in the US already as a domestic passenger, thereby avoiding the often extremely lengthy US immigration process.
At this juncture the first few flights are reported to be reasonably full, although only time will tell whether this gamble will pay-off, especially considering the delicate prevailing economic conditions. The target market is of course the "Business Traveller" and typically flights for this market are booked on demand with 2 weeks or less notice, so its too early to know whether this business model will work.
Passengers on the new BA business service will be the first to be allowed to send SMS's and emails in addition to being able to use the Internet via an in-flight mobile communications service provided via OnAir.
One fascinating detail of the launch flight is that it bears the most prestigious flight number available, being BA001, originally used by the great Concorde! There are also reports that BA claims a mere 15-minute check-in will be the norm at LCY, which is a far cry from London Heathrow’s bog standard 45 minutes.
In terms of creature comforts the new service features 32 fully-flat beds in a cabin specially designed to psychologically feel spacious and contemporary. The in-flight dining was created in partnership with Roast Restaurant (based at London’s Borough Market), to draw on their expertise of creating menus that feature the very best of British produce and regional specialties.
Passengers that land into London City will be able to take advantage of complimentary Health Club access at the London Marriott (located in West India Quay) to destress and refresh before heading off for presumed business meetings or tasks.
A daily return service (minus Saturday - note that LCY is closed from 12:40 on Saturday to 11:00 on Sunday), since the 29th of September 2009 was launched, which will be increased to 2 a day from mid-October 2009.
TIMING
BA001
Departs LCY at 1250 and arrives JFK at 1715.
BA002
Departs JFK at 1830 and arrives at LCY at 0715 (following day).
BA003
Departs LCY at 1600 and arrives at JFK at 2025.
BA004
Departs JFK at 2150 and arrives at LCY at 1025 the following day.
Early lead fares for the new BA route are starting from approx. £1999.60 return (including taxes, fees & charges).
In summary, London to New York is always going to be a highly popular route and this is as luxurious and convenient as it gets. In balance though, it may take some convincing that the Shannon stop is really a plus, especially if one has to go through the rigmarole of getting on and off the plane and it still has to be a gamble to launch such a service in a fragile economic climate.
Grant Holmes
Editor
Perpetual Traveller
The 2 daily flights served with an Airbus (A318) aircraft (largest aircraft type presently permitted to use LCY airport) will require a 45-minute refueling stop at Shannon on the outbound journey. BA are stressing that the stop is actually an advantage as Shannon has full Customs and Border Protection facilities, meaning passengers are permitted a complete pre-clearance at the airport, meaning in reality that they will arrive in the US already as a domestic passenger, thereby avoiding the often extremely lengthy US immigration process.
At this juncture the first few flights are reported to be reasonably full, although only time will tell whether this gamble will pay-off, especially considering the delicate prevailing economic conditions. The target market is of course the "Business Traveller" and typically flights for this market are booked on demand with 2 weeks or less notice, so its too early to know whether this business model will work.
Passengers on the new BA business service will be the first to be allowed to send SMS's and emails in addition to being able to use the Internet via an in-flight mobile communications service provided via OnAir.
One fascinating detail of the launch flight is that it bears the most prestigious flight number available, being BA001, originally used by the great Concorde! There are also reports that BA claims a mere 15-minute check-in will be the norm at LCY, which is a far cry from London Heathrow’s bog standard 45 minutes.
In terms of creature comforts the new service features 32 fully-flat beds in a cabin specially designed to psychologically feel spacious and contemporary. The in-flight dining was created in partnership with Roast Restaurant (based at London’s Borough Market), to draw on their expertise of creating menus that feature the very best of British produce and regional specialties.
Passengers that land into London City will be able to take advantage of complimentary Health Club access at the London Marriott (located in West India Quay) to destress and refresh before heading off for presumed business meetings or tasks.
A daily return service (minus Saturday - note that LCY is closed from 12:40 on Saturday to 11:00 on Sunday), since the 29th of September 2009 was launched, which will be increased to 2 a day from mid-October 2009.
TIMING
BA001
Departs LCY at 1250 and arrives JFK at 1715.
BA002
Departs JFK at 1830 and arrives at LCY at 0715 (following day).
BA003
Departs LCY at 1600 and arrives at JFK at 2025.
BA004
Departs JFK at 2150 and arrives at LCY at 1025 the following day.
Early lead fares for the new BA route are starting from approx. £1999.60 return (including taxes, fees & charges).
In summary, London to New York is always going to be a highly popular route and this is as luxurious and convenient as it gets. In balance though, it may take some convincing that the Shannon stop is really a plus, especially if one has to go through the rigmarole of getting on and off the plane and it still has to be a gamble to launch such a service in a fragile economic climate.
Grant Holmes
Editor
Perpetual Traveller
Wednesday, September 30, 2009
Airports Receive $15.7 Million for Baggage Screening Systems
The Transportation Security Administration on September 25 announced that two airports have been awarded a total of $15.7 million for new in-line checked baggage screening systems. John Wayne Airport (SNA) in Orange County, CA received $8.8 million, while Kansas' Wichita Mid-Continent Airport (ICT) gets $6.9 million.
From TSA:
"Inline baggage handling systems use state-of-the-art technology to screen baggage for explosives quickly while streamlining the ticketing and boarding process. This eliminates the need for passengers to walk checked baggage to a screening location before proceeding to the security checkpoint. Additionally, the systems provide on-screen resolution capabilities for security officers screening baggage which reduces the number of re-scans and physical bag searches."
Read more
By Planet Data
From TSA:
"Inline baggage handling systems use state-of-the-art technology to screen baggage for explosives quickly while streamlining the ticketing and boarding process. This eliminates the need for passengers to walk checked baggage to a screening location before proceeding to the security checkpoint. Additionally, the systems provide on-screen resolution capabilities for security officers screening baggage which reduces the number of re-scans and physical bag searches."
Read more
By Planet Data
TSA Awards Two Airports $11 Million for Surveillance Cameras
Last Friday, TSA announced that it had awarded a total of $11 million to Dallas/Fort Worth International Airport (DFW) and San Francisco International Airport (SFO) for the purchase of additional equipment for closed circuit television (CCTV) systems. The money, $6 million for DFW and $5 million for SFO, comes from TSA's fiscal 2009 funding.
Read more
By Planet Data
Read more
By Planet Data
Iran Test Fires Warhead-Capable Missile
Iranian media is reporting that the Republican Guard on Monday (9/28) successfully test fired a long-range missile capable of carrying a nuclear warhead. The Shahab-3 has a range of about 1,200 miles - making it able to hit targets inside Israel.
Also, on Sunday Iran tested a number of other short- and medium-range missiles.
Read more
By Planet Data
Also, on Sunday Iran tested a number of other short- and medium-range missiles.
Read more
By Planet Data
Monday, September 21, 2009
Italian Aviation in Mental Meltdown
Greetings from Rome Fiumicino FCO, where I was officially informed today by an Alitalia Customer Service Operator that, and I quote... "In this airport the minimum wait for baggage is 45 minutes". It appears the average is even more, like 1 hour and in my case 1 hour, 20 minutes, so beware when checking in luggage for a flight to Rome!
Italian Aviation overall these days has gone beyond decline to Mental Meltdown! To start Volareweb collapsed recently and Alitalia has been on the brink of ceasing operations for years and the current National outfit is merely the bare bones of its former self. What's worse is that Air One the only viable alternative is part of the same operating group called CAI and the service is actually no better. To add insult to injury, the poor travelling Italians have to suffer a vastly reduced time-table created to further cut costs and for many its wholly inadequate.
Ryanair and the "Budget Boys" are filling the void, but only by hand picking routes and not always calling to the principle airports on cost grounds, so one ends up in Bergamo instead of Milan for example.
Italy is full of tatty airports, worse for wear and operated with the inefficiency that gives one an unpleasant arrival (delayed baggage with often contempt for the traveller) in addition to a bitter farewell, a lasting effect that impacts negatively on Tourism.
This is a crying shame for a country that hosts some of the worlds most attractive cities, arguably the planets best cuisine and the globes most creative and fashionable design culture. Its even harder to get my head around this negative concept when I personally know so many intelligent, articulate and visionary people in Italy. After all, Rome once dominated all global power on our planet!
Tracing the root cause of the Italian Aviation fiasco is not actually too difficult when one makes a little investigation, although as everything in Italy its a little complex, emotional and multi-faceted. Firstly, there is a problem with Politics hence direction, which has been the case for decades. It appears there are too many political parties and to gain power the formation of a dodgy coalition is necessary to run the country. Italian Politics has shown that when Media merges with Public life all that remains is a mess.
In conclusion there is no bright horizon for the Italian Aviation Industry in the current form and genuine outside investment is unlikely due to the over-regulation, over-taxing and over-control that any new prospective sane Company does not want to enter into.
I would like to close this article on a positive note however, by stressing the success of one significant player in the field of Tourism. Costa Crociere now successfully operates 14 mega cruise ships and despite the recession they are performing well in a challenging climate. Costa is part of the Carnival Group, however they are very much Italian, with Italian flagged ships, Italian Officers and an Italian Corporate structure for their worldwide operations. The organization, training, quality, reliability, value for money and consistency of the product is simply outstanding and as the only true Italian branded Cruise Line they are a shining example of what is possible in Italy, despite the evident complications of the country. Well done to Costa, if only they operated flights!
Enjoy the cruise of life!
Grant Holmes
Editor
Perpetual Traveller
Italian Aviation overall these days has gone beyond decline to Mental Meltdown! To start Volareweb collapsed recently and Alitalia has been on the brink of ceasing operations for years and the current National outfit is merely the bare bones of its former self. What's worse is that Air One the only viable alternative is part of the same operating group called CAI and the service is actually no better. To add insult to injury, the poor travelling Italians have to suffer a vastly reduced time-table created to further cut costs and for many its wholly inadequate.
Ryanair and the "Budget Boys" are filling the void, but only by hand picking routes and not always calling to the principle airports on cost grounds, so one ends up in Bergamo instead of Milan for example.
Italy is full of tatty airports, worse for wear and operated with the inefficiency that gives one an unpleasant arrival (delayed baggage with often contempt for the traveller) in addition to a bitter farewell, a lasting effect that impacts negatively on Tourism.
This is a crying shame for a country that hosts some of the worlds most attractive cities, arguably the planets best cuisine and the globes most creative and fashionable design culture. Its even harder to get my head around this negative concept when I personally know so many intelligent, articulate and visionary people in Italy. After all, Rome once dominated all global power on our planet!
Tracing the root cause of the Italian Aviation fiasco is not actually too difficult when one makes a little investigation, although as everything in Italy its a little complex, emotional and multi-faceted. Firstly, there is a problem with Politics hence direction, which has been the case for decades. It appears there are too many political parties and to gain power the formation of a dodgy coalition is necessary to run the country. Italian Politics has shown that when Media merges with Public life all that remains is a mess.
In conclusion there is no bright horizon for the Italian Aviation Industry in the current form and genuine outside investment is unlikely due to the over-regulation, over-taxing and over-control that any new prospective sane Company does not want to enter into.
I would like to close this article on a positive note however, by stressing the success of one significant player in the field of Tourism. Costa Crociere now successfully operates 14 mega cruise ships and despite the recession they are performing well in a challenging climate. Costa is part of the Carnival Group, however they are very much Italian, with Italian flagged ships, Italian Officers and an Italian Corporate structure for their worldwide operations. The organization, training, quality, reliability, value for money and consistency of the product is simply outstanding and as the only true Italian branded Cruise Line they are a shining example of what is possible in Italy, despite the evident complications of the country. Well done to Costa, if only they operated flights!
Enjoy the cruise of life!
Grant Holmes
Editor
Perpetual Traveller
Lufthansa Flight Makes Mid-Atlantic U-Turn Back to Germany
A Frankfurt to New York Lufthansa flight turned around over Greenland on Saturday because of a suspected oil leak in one of the plane's engines. The plane landed safely back in Frankfurt.
NASA Names Final Shuttle Flight Crew
The last scheduled flight for NASA's space shuttles is in September 2010. In preparation for this historic flight NASA on Friday (9/18) announced the crew assignment. The entire crew is comprised of very experienced astronauts.
From NASA:
From NASA:
"Veteran shuttle commander and retired Air Force Col. Steven W. Lindsey will command the eight-day mission, designated STS-133. Air Force Col. Eric A. Boe will serve as the pilot; it will be his second flight as a shuttle pilot. Mission Specialists are shuttle mission veteran Air Force Col. Benjamin Alvin Drew, Jr., and long-duration spaceflight veterans Michael R. Barratt, Army Col. Timothy L. Kopra and Nicole P. Stott."
Sunday, September 20, 2009
Hungary
Summary
The Hungarian Authorities have removed the epidemic alert at the airport on the grounds that they consider new cases are no longer predominantly caused by foreign travel. The rising number of confirmed cases is caused by domestic, in-country transmission.
Terrorism
There is a low threat from terrorism. But you should be aware of the risk of indiscriminate terrorist attacks which could be in public areas, including in places frequented by expatriates and foreign travellers.
Hungary Country Profile
There are occasional political demonstrations against the Government in Budapest and elsewhere in the country. These tend to take place on or close to important national holidays with a political relevance - such as 15 March (anniversary of 1848 Revolution) and 23 October (anniversary of 1956 Anti-Soviet Uprising). There have been some cases where generally peaceful political demonstrations ended in violence. As a precaution, you should avoid all political demonstrations.
Local travel
If you intend to visit gay venues in Hungary, please be aware that there were two petrol bomb attacks on gay venues in Budapest, on 27 June and 3 July 2008, and participants in the Gay Pride march on 5 July 2008 were attacked by violent far-right protesters.
Road Travel
In 2007 there were 1,232 road deaths in Hungary (source: DfT). This equates to 12.2 road deaths per 100,000 of population and compares to the UK average of 5.0 road deaths per 100,000 of population in 2007.
It is illegal to drive having consumed any alcohol.
The use of headlights is compulsory on roads outside towns even in daytime.
Public transport in Budapest
Foreign visitors to Budapest are often caught out by the ticket system in Budapest, and fined by ticket inspectors. You should follow the passenger information notices, which are usually printed in English. Make sure you validate your ticket before starting your journey (i.e. before you get to the platform if travelling by Metro; and immediately after boarding buses, trams or trolley buses). You should keep your ticket until the end of your journey and show it to inspectors on request. Please note that you have to validate another ticket every time you change lines.
You should also note that a special ticket is required for use on the night service network.
Local laws and customs
Carry your passport or photo-driving licence at all times. You must be able to show some form of identity if requested, e.g.: by the police. A photocopy is not acceptable.
Hungarian laws on the possession and use of drugs are strict.
Haulage vehicles
Drivers of large haulage vehicles transiting Hungary should ensure they have full vehicle documentation. International loads must be supported by a TIR carnet providing a full inventory of the goods being carried. There is a requirement to leave a financial bond with the Hungarian customs when transiting Hungary with a cargo. The financial bond, minus an administration fee is returned on leaving the country.
Insurance
We recommend that you obtain comprehensive travel and medical insurance before travelling. You should check any exclusions, and that your policy covers you for the activities you want to undertake.
Money
Since 15 June 2007 new legislation on the controls of cash entering or leaving the EU applies in all Member States. Any person entering or leaving the EU will have to declare the cash that they are carrying if this amounts to 10,000 euros or more; this includes cheques, travellers' cheques, money orders, etc. This will not apply to anyone travelling via the EU to a non-EU country, as long as the original journey started outside of the EU nor to those travelling within the EU.
Since early 2008 there have been reports that some newer types of debit or credit cards issued in the UK do not work in certain cash machines in Hungary. The British Embassy in Budapest understands the Hungarian banks are working on a solution. In the meantime if you encounter this problem you should try a cash machine at a different bank, as only certain cash machines appear to be affected.
Saturday, September 19, 2009
How to make a professional travel Complaint
For the past 25 years I have been training people working for Companies in the Tourism Industry and Service Sector how to "Handle Complaints" professionally. Now it is high time I shared this knowledge directly with the consumer and proceed further to create a revolutionary code of conduct for "Making a Complaint", which is comprises to form the essence of this article.
KNOW WHO YOUR DEALING WITH
First and foremost its important to recognise that for most instances for the Tourism Industry and Service Sector, when you reach the point of actually making a complaint you are only dealing with a front line representative of the Company. Subsequently you should not at any juncture become angry, hot headed, rude or nasty, as the person on the receiving end is merely a messenger. Moreover, the anger of losing your cool is an expression of helplessness or put simply loss of control, so it most likely will not support your claim. Moreover, you should communicate in a polite, open, assertive, direct and confident manner, which is the right mode to focus on solutions.
With that said, you are now ready to follow your own strategy of making a complaint. This is particularly useful when the Complaint Handler is not professionally handling the complaint. It also balances the control.
1. ATTENTION
Decide to whom you are going to lodge your complaint to and then get their attention. As earlier indicated do not shout or make a scene. If you have a public debate you will put the complaint handler on the defensive and they will be less likely to give you personally any real concessions, because everyone else listening will want the same treatment.
Therefore, quietly approach your target person and ask to speak to them in confidence or alone and do it courteously.
2. DESCRIBE
Once you have gained the individual attention, you need to concisely describe the nature of your complaint. Do this in the following structured way...
A) DETAILS
Give the small details such as dates, your name, room/cabin/flight number, booking reference etc. You can even write these down or print them to save valuable conversational time.
Unprofessional and busy service operators can forget your details, so your problem will not get solved and you will have to make it all over again. When you spell out the details it eliminates this risk and you stay in the conscience of those that may be able to solve your problem.
B) FACTS
Its always best to state the facts first in sequence of your story. At this stage do not get personal. In particular seek any facts that strongly support your complaint and demonstrate that you are right conclusively.
C) EMOTIONS
Once you have conveyed the facts, you need to transmit how your complaint, problem, situation or challenge makes you feel. Do not overdo it and be sincere.
3. SUMMARIZE
Once you have completed points 1 & 2, it will help your case if you are able to concisely summarize all the key issues of the complete in short simple power messages.
4. EXPECTATIONS
To finish your initial speech, you need to close from a proactive perspective by stating what you expect the Complaint Handler to do or what outcome you would like to see. Be realistic and assertive when making your expectation clear. This stage helps the Complaint Handler understand and focus on what you actually want, which orientates the conversations. Sometimes this is an easy fix as much is assumed, often the worst.
4. NEGOTIATION
When you the person making the complaint using the above process have finished, the person Handling your Complaint will have all the information needed to hand and will likely go straight to seeking a compromise or to solve your issue, as you have done all the work for them. This will be done with your expectations in mind too!
When you receive a proposal of what they intend to do, analyse it and if you are happy enough accept and move on. In the event you are not satisfied, then then make a counter proposal and refer back to the expectations you repeated earlier. At this time you may need to use the "Broken Record" technique by repeating your expectations in precisely the same way. Remember that all the time you are not satisfied keep repeating your expectation.
5. ESCALATE
This stage is only relevant to complaints that were not solved in points 1 - 4. Some situations may hit the point whereby the person making the complaint is repeating the expectation (sometimes unrealistic if it gets this far) and the Complant Handler is repeating the same solution claiming this is the only avenue open. When this happens do not waste more time and ask to speak with the Manager. When you speak with the Manager repeat stages 1 - 4.
6. REPORT
In the rare case whereby the Manager / Director or Chief cannot resolve your issue to your satisfaction, then ask to lodge an official complaint. Request a copy of any complaint form (often disguised as a customer service feedback form) that may be used. Then when you return home write to the Corporate Company (stages 1 - 4) and copy the complaint report.
7. THANK YOU
Whether you succeed the solve the complaint or not make it your business to thank the person(s) that handled (or attempted to) your complaint for their time. At all times portray the persona that you are the ideal future customer, which will stimulate a better response in the majority of cases.
So there you go, now you are armed with knowledge that is rarely communicated in the public domain concerning how to make a complaint. In the capacity of Perpetual Traveller Editor I would love to hear your complaints and experiences as we need to collectively share information and expose Tourism related Companies that take advantage of Tourists and Travellers. I look forward to hearing from you.
Grant Holmes
Editor
Perpetual Traveller
KNOW WHO YOUR DEALING WITH
First and foremost its important to recognise that for most instances for the Tourism Industry and Service Sector, when you reach the point of actually making a complaint you are only dealing with a front line representative of the Company. Subsequently you should not at any juncture become angry, hot headed, rude or nasty, as the person on the receiving end is merely a messenger. Moreover, the anger of losing your cool is an expression of helplessness or put simply loss of control, so it most likely will not support your claim. Moreover, you should communicate in a polite, open, assertive, direct and confident manner, which is the right mode to focus on solutions.
Quality Companies provide training on how to handle complaints, so its always useful to understand how this works. In fact you should respect this, as its the hallmark of a quality Company, which serves your interest. In essence all Companies train similar concepts, which boil down to certain stages of handling the complaint. Some are better than others, click How to handle a Complaint?
Assuming you have read and understood how a professional Company should handle your complaint, you are now ready to focus on your performance with a complaint strategy.
With that said, you are now ready to follow your own strategy of making a complaint. This is particularly useful when the Complaint Handler is not professionally handling the complaint. It also balances the control.
1. ATTENTION
Decide to whom you are going to lodge your complaint to and then get their attention. As earlier indicated do not shout or make a scene. If you have a public debate you will put the complaint handler on the defensive and they will be less likely to give you personally any real concessions, because everyone else listening will want the same treatment.
Therefore, quietly approach your target person and ask to speak to them in confidence or alone and do it courteously.
2. DESCRIBE
Once you have gained the individual attention, you need to concisely describe the nature of your complaint. Do this in the following structured way...
A) DETAILS
Give the small details such as dates, your name, room/cabin/flight number, booking reference etc. You can even write these down or print them to save valuable conversational time.
Unprofessional and busy service operators can forget your details, so your problem will not get solved and you will have to make it all over again. When you spell out the details it eliminates this risk and you stay in the conscience of those that may be able to solve your problem.
B) FACTS
Its always best to state the facts first in sequence of your story. At this stage do not get personal. In particular seek any facts that strongly support your complaint and demonstrate that you are right conclusively.
C) EMOTIONS
Once you have conveyed the facts, you need to transmit how your complaint, problem, situation or challenge makes you feel. Do not overdo it and be sincere.
3. SUMMARIZE
Once you have completed points 1 & 2, it will help your case if you are able to concisely summarize all the key issues of the complete in short simple power messages.
4. EXPECTATIONS
To finish your initial speech, you need to close from a proactive perspective by stating what you expect the Complaint Handler to do or what outcome you would like to see. Be realistic and assertive when making your expectation clear. This stage helps the Complaint Handler understand and focus on what you actually want, which orientates the conversations. Sometimes this is an easy fix as much is assumed, often the worst.
4. NEGOTIATION
When you the person making the complaint using the above process have finished, the person Handling your Complaint will have all the information needed to hand and will likely go straight to seeking a compromise or to solve your issue, as you have done all the work for them. This will be done with your expectations in mind too!
When you receive a proposal of what they intend to do, analyse it and if you are happy enough accept and move on. In the event you are not satisfied, then then make a counter proposal and refer back to the expectations you repeated earlier. At this time you may need to use the "Broken Record" technique by repeating your expectations in precisely the same way. Remember that all the time you are not satisfied keep repeating your expectation.
5. ESCALATE
This stage is only relevant to complaints that were not solved in points 1 - 4. Some situations may hit the point whereby the person making the complaint is repeating the expectation (sometimes unrealistic if it gets this far) and the Complant Handler is repeating the same solution claiming this is the only avenue open. When this happens do not waste more time and ask to speak with the Manager. When you speak with the Manager repeat stages 1 - 4.
6. REPORT
In the rare case whereby the Manager / Director or Chief cannot resolve your issue to your satisfaction, then ask to lodge an official complaint. Request a copy of any complaint form (often disguised as a customer service feedback form) that may be used. Then when you return home write to the Corporate Company (stages 1 - 4) and copy the complaint report.
7. THANK YOU
Whether you succeed the solve the complaint or not make it your business to thank the person(s) that handled (or attempted to) your complaint for their time. At all times portray the persona that you are the ideal future customer, which will stimulate a better response in the majority of cases.
So there you go, now you are armed with knowledge that is rarely communicated in the public domain concerning how to make a complaint. In the capacity of Perpetual Traveller Editor I would love to hear your complaints and experiences as we need to collectively share information and expose Tourism related Companies that take advantage of Tourists and Travellers. I look forward to hearing from you.
Grant Holmes
Editor
Perpetual Traveller
How to handle a Complaint
Below is a fascinating summary of the standard process that is rarely mentioned in the public domain of how to handle a complaint...
1. LISTEN
If they do not listen to you, it demonstrates a lack of training, so you should immediately and kindly request that they take more care to listen to you as a common courtesy. Some staff just need a reminder.
2. EMPATHIZE
Here the person receiving the complaint is supposed to show empathy, which means to demonstrate an understanding of your complaint, circumstance or situation. All too often service people get this part wrong and proceed to explain coldly, quote policy or attempt an early conclusion thus skipping empathy. This usually puts the conversation on a track to failure.
At this stage, make sure that you are listened to properly and if this is not the case be sure to highlight it.
3. CONFIRM
At this juncture that Complaint Handler should confirm to you what they have understood about your complaint, circumstance or situation. This may be followed by a series of open questions to find out more information followed by some potential closed questions to confirm key points.
Once again all too often people in service positions bypass this stage. If it happens to you, simply request that they confirm their understanding of your complaint before proceeding.
4. ACTION
Despite what some feel and portray as a confusing situation, in the grand scheme of things there are only 3 action options on the table as follows...
A) SOLVE
Here an attempt is made to actually solve the problem. For example if you did not receive a Non smoking room them give you one or if you do not like your steak it is changed for you etc. Often a mere explanation is suffice, especially if new or unknown information is brought to light. If your problem cannot be solved practically without lasting harm then the action will turn to one of the below (A or B).
B) COMPENSATE
In the event your issue cannot be solved or harm caused cannot be easily rectified, then you may well be entitled to compensation. This could come in the form of a refund (part or full), settlement amount or a 'Sweetner' (wine, flowers, voucher etc). The 'Sweetner' is sometimes given even if they do not agree with you, as its determined that you are a desirable customer and may return, so this serves as a form of motivation. This is yet another reason to stay composed and be nice!
C) REPORT
If the person dealing with your claim or the Company rules disagree with your viewpoint, then they may "agree to disagree" in which case a complaint form or report needs to be filled in. This can also occur if the person dealing with you has insufficient power to authorise or arrange points A or B, so you will need to claim later.
5. FOLLOW UP
Professional Companies always follow up, however from my experience there are not so many around these days. This is partly due to the automation of service in the 21st Century and/or the mass market arrangements of Tourism today, which is certainly cheaper, however not so satisfying or personalised.
Follow up really makes the difference and can stimulate a customer to return. Follow up can occur in a simple phone call, letter, email, message or better still by utilising the personal touch.
CONCLUSIONS
There are of course variations to the above, however they all follow a common thread and the differences are generally just wording, expressions or to a lesser extent extra invented stages.
Monday, September 14, 2009
Greece
Summary
SkyEurope Airlines announced on 1 September the cancellation of all its European flights for the foreseeable future due to bankruptcy. Travellers who booked directly with the airline are unlikely to get a refund and should make enquiries with alternative carriers. Travellers who booked with a credit card may be able to get a refund at a later date, but should in the meantime make enquiries with other carriers. Travellers who booked through a Tour Operator should contact them to make alternative flight arrangements. A number of airlines (British Airways, Olympic, Aegean and Easy jet) offer flights to various London airports from Athens.
The Greek Government have confirmed a number of cases of Swine Flu in Greece. You can check for updates on the number of cases and their locations through the World Health Organisation (WHO) website at: www.who.int. The World Health Organisation (WHO) has raised its Pandemic Threat Alert Phase to Level 6. You should monitor local media reports for any developments and advice. There is a dedicated Swine Flu page on this website. Guidance on Pandemic Flu can be obtained on the UK Department of Health website at www.dh.gov.uk. Information on the Greek National Influenza Pandemic Plan can be found on the website for the Hellenic Centre for Infectious Diseases Control (KEEPLPNO) on www.keel.org.gr
The Metro line which connects the Airport to central Athens is currently suspended because of major engineering works. Express buses to central Athens and Piraeus leave at regular intervals on a 24 hour basis from outside the Arrivals area.
Terrorism
There is a general threat from anarchist-related domestic terrorism, which has been on the increase in recent months. Attacks could be indiscriminate, including in places frequented by expatriates and foreign travellers.
There is a history of domestic terrorism in Greece. High profile British interests in Greece should remain vigilant and regularly review their security measures. No attacks have been directed against British tourists, nor have tourist areas been affected.
Domestic anarchist groups remain active and the number and scale of attacks have increased since the shooting of a Greek teenager in December 2008, and the serious riots that followed. Primarily, these attacks have involved the use of explosive devices against Greek institutions and commercial interests. Latterly, some attacks have included the use of automatic weapons against police personnel and their facilities. Commercial and media establishments have also been targeted, and up-market shopping areas are seen by the anarchists as legitimate targets. The most recent incidents involved an explosion on 2 September outside the Athens stock exchange which is reported to have caused one slight injury, and another at a Government building in Thessaloniki with no casualties.
Greece Country Profile
Greece is a stable democracy, however public protests are a standard feature of Greek political life. You should take sensible precautions for your personal safety and avoid public gatherings and demonstrations, which have the potential to turn violent. And are often quelled with tear gas.
Local Travel
Generally there are no local travel restrictions, but you should be aware that certain areas near the Greek borders are militarily sensitive. Although these areas can be visited without any problems, do not take photographs or make notes near military or official installations. In addition, travellers should seek permission before photographing individuals.
Road Travel
In 2007 there were 1,580 road deaths in Greece (source: DfT). This equates to 14.4 road deaths per 100,000 of population and compares to the UK average of 5.0 road deaths per 100,000 of population in 2007
You are advised not to hire motorcycles, scooters, mopeds or quad bikes, as accidents involving these forms of transport are common and can often result in very serious or even fatal injury. You should check that your travel insurance covers you for the relevant activity (for more advice see travel insurance) and you should note that failure to wear a crash helmet might invalidate your travel insurance if you are involved in an accident.
Air Travel
The revised EU-wide security measures that came into effect for all passengers departing from UK airports in November 2006 are also being implemented in Greece.
Local laws and customs
Greek people are renowned for their hospitality. The Greek police are used to dealing with large numbers of foreign tourists, especially on the islands and do so in a low-key way.
Indecent behaviour, including mooning, is not tolerated. The police have made it clear that they will not hesitate to arrest those who do it. You should be aware that the courts impose heavy fines or prison sentences on people who behave indecently. You should bear in mind that some fancy dress costumes may offend the local Greek authorities and be considered as contravening decency laws.
You should not become involved with drugs of any kind, nor bring drugs – including “class C” drugs – from the UK. Possession of even small quantities can lead to long terms of imprisonment. You should also know your alcohol limits as your travel insurance may in some cases not cover you after excessive drinking.
The plant Khat is an illegal narcotic in Greece. You will be arrested and detained with the possibility of a prison sentence if you are caught trying to take Khat into Greece.
Driving any vehicle whilst over the legal drinking limit is heavily penalised and can result in a heavy fine and/or imprisonment.
If you are seeking employment in bars or night clubs in Greece, you are required to have a health certificate/licence issue by the local authorities. Failure to have such a certificate is punishable by a fine and or imprisonment.
In common with many countries there is a requirement in Greece to be able to identify yourself. A passport or document with a photograph on it should be carried at all times.
In order to comply with Greek law, you should ensure that you obtain a receipt for goods purchased. If you purchase pirate CDs or DVDs in Greece you could be imprisoned.
You should not purchase any offensive weapons whilst on holiday. This includes items such as knuckledusters or knives with a blade length of 10cm or above.
From 1 July 2009, it is illegal to smoke in hospitals, schools, vehicles and all public places. The penalty for violating this law is a fine of up to €500.
Visas
Visas are not required to enter Greece. As a British passport holder you may stay as a visitor for three months. For longer stays, you will need to apply to the appropriate office for a residence permit.
Passport validity
Non-EEA (European Economic Area) nationals travelling to Greece must have a passport valid for at least 3 months after the period of their intended stay or expiry date of their visa.
Nationals of the EEA are exempt from the above regulation but must have a passport valid for the period of their intended stay.
Travelling with children
Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before permitting the children to leave the country. For further information on exactly what will be required at immigration.
Insurance
We strongly recommend that you obtain comprehensive travel and medical insurance before travelling. You should check any exclusions, and that your policy covers you for all the activities you want to undertake.
Money
You are reminded that the currency of Greece is the Euro.
Sine 15 July 2007 new legislation on the controls of cash entering or leaving the EU apply in all Member States. Any person entering or leaving the EU will have to declare the cash that they are carrying if this amounts to 10,000 euros or more; this includes cheques, travellers' cheques, money orders, etc. This will not apply to anyone travelling via the EU to a non-EU country, as long as the original journey started outside of the EU nor to those travelling within the EU.
Gibraltar (British Overseas Territory)
Summary
Gibraltar is a British Overseas Territory. There is no formal British consular representation in Gibraltar and the local authorities deal with all requests for consular assistance.
There is an underlying threat from terrorism in Gibraltar. Attacks could be indiscriminate including in places frequented by expatriates and foreign travelers.
Local laws and customs
You should be aware that there is a low tolerance of any alcohol or drugs-related crime e.g. being drunk in a public place. Driving with a blood/ alcohol level greater than 0.5 ml is illegal.
Insurance
We recommend that you obtain comprehensive travel and medical insurance before travelling. You should check any exclusions, and that your policy covers you for all the activities you want to undertake.
Import and Export of Goods
Gibraltar is not part of the EU Common Customs Territory.
The amount of goods (e.g. tobacco and alcohol) that you can take into and out of Gibraltar is therefore more limited than for visits between the UK and other EU countries, for example when bought tax-paid.
Exporting to Spain
You should declare any duty free goods to Spanish customs officers on leaving Gibraltar.
Money
Sterling is the currency in Gibraltar, and British notes and coins circulate alongside Gibraltar pounds and pence. (NB Gibraltar notes and coins are not accepted in UK and Scottish & Northern Irish notes are not accepted by most businesses in Gibraltar.) Euros are accepted but with an exchange rate (not necessarily favourable) and change normally given in Sterling.
UK debit cards and all major credit cards are readily accepted in Gibraltar.
$35 Million in Recovery Act Funding for Airport Security Projects
On Thursday, DHS Secretary Napolitano announced another $35.4 million in American Recovery and Reinvestment Act (ARRA) funds would be used to pay for three airport security projects around the country.
The projects include:
$30 million for reduced-size Explosive Detection Systems (EDS). These are checked baggage screening units designed for airports with space limitations.
$4.1 million is going to Oklahoma City's Will Rogers World Airport for a new closed circuit television system (CCTV).
About $1.3 million for an explosive detection baggage handling system at an existing off-site facility at Orlando International Airport. It total the ARRA allocates $1 billion in funding for TSA projects.
The projects include:
$30 million for reduced-size Explosive Detection Systems (EDS). These are checked baggage screening units designed for airports with space limitations.
$4.1 million is going to Oklahoma City's Will Rogers World Airport for a new closed circuit television system (CCTV).
About $1.3 million for an explosive detection baggage handling system at an existing off-site facility at Orlando International Airport. It total the ARRA allocates $1 billion in funding for TSA projects.
Obama Makes TSA Chief Choice
President Obama has announced his intent to nominate Erroll G. Southers to be the Department of Homeland Security's next Assistant Secretary for the Transportation Security Administration (TSA).
About the Southers' nomination, DHS Secretary Napolitano says, "[His] expertise in counterterrorism and airport security will be a great asset to the Department in our efforts to ensure the safety of the nation's transportation systems."
About the Southers' nomination, DHS Secretary Napolitano says, "[His] expertise in counterterrorism and airport security will be a great asset to the Department in our efforts to ensure the safety of the nation's transportation systems."
Southers is currently the Los Angeles World Airports Police Department Assistant Chief for Homeland Security and Intelligence.
Secret Service Announces Security Details for G-20 Summit
The G-20 Summit takes place September 24 and 25 in Pittsburgh, and because DHS has designated the Summit as a National Special Security Event (NSSE) the Secret Service is the lead federal agency responsible for designing and implementing the operational security plan.
Shuttle Makes Safe Landing in California
The space shuttle Discovery landed at Edwards Air Force Base in California Friday night. Rain showers and high winds in Florida forced the shuttle to put down at the backup site.
Sunday, September 6, 2009
SkyEurope go belly under!
Slovakian Budget airline SkyEurope is the latest carrier to go belly under, after canceling their flights from airports throughout Europe, many of which with no notice given. This reality left literally thousands of passengers (many on vacation) stranded at European airports.
Airlines in Austria however did offer to return passengers to their home country and others carriers such as easyJet and Ryanair, offered passengers cheap replacement tickets.
Already committed consumers are not likely to be offered refunds either if they paid SkyEurope direct. Passengers that purchased flights with a credit card are best advised to contact their credit card issuing bank to seek a potential refund for unused portions of SkyEurope's flights. If by chance you are reading and ordered flight tickets via a travel agency or organizer, its best to discuss the matter with them first.
AirEurope operated in key central and eastern European destinations with a hub in Vienna, Prague and Bratislava. They were experiencing continued losses, even after a management shake up 2 years ago. When the carrier reduced its fleet from 15 aircraft to merely 5 in 2008 and then made even further losses at the start of 2009, it was clear they were fast reaching the point of no return.
SkyEurope entered a bankruptcy protection proceeding in June and at this time there was hope of a rescue by an Austrian private equity group, but unfortunately the management could not arrange a restructuring plan fast enough.
Worldwide September Events
The end of summer is nigh in the Northern Hemisphere and September brings a civilized end to the proceedings before those rather depressing early dark nights start to kick in.
As the leaves start to fall, September brings great variety across the globe and with Historic events in the UK and Highland Games in Braemar, Scotland on the agenda, in addition to the Beer Fest “Booze up” in Munch and the Oyster Festival Binge in Galway, which caters for all tastes and is my pick of the bunch! If that does not tempt you, take a stroll on the artistic avenue of life at the Fringe Festival in Melbourne or wave the Green Flag on September the 22nd for the World Car free Day.
Whatever your flavor, enjoy the summer while is lasts!
Sharon Mckinley
Here below are the Perpetual Traveller Worldwide Top Events for September…
Scotland The Braemar Gathering 5th September 2009
The Braemar Gathering, whose patron is Queen Elizabeth II, is one of Scotland's largest Highland games. It's probably the most famous on the annual calendar, attracting thousands of spectators every year to Princess Royal & Duke of Fife Memorial Park Braemar. Every Gathering is a memorable occasion and of course 2009 will be no exception. Scottish Pipe Bands will be at the fore with the customary “Massed Pipe Bands” appearing.
Further Information: www.braemargathering.org
UK Guilford Science Festival 5th – 10th September 2009
The British Science Festival offers Europe's biggest celebration of science, engineering and technology at the University of Surrey in Guildford and other venues across the county. The Festival week features talks, debates and hands-on and interactive activities. The event is set to join in the national celebrations of Darwin200, marking 200 years since the birth of Charles Darwin, by exploring the impact of his scientific ideas and contribution that shaped the theory of evolution.
Further Information: www2.surrey.ac.uk
Bath, the Jane Austen Festival - September 18th to 27th 2009
In September 2009, the ninth Jane Austen festival will be launched with a colorful costumed parade through the city centre, now the biggest Regency costume promenade in Europe. The week-long programme includes talks and productions, readings and tours. These activities attract Jane Austen fans from all over the world.
Further Information: www.janeausten.co.uk
Munich, Germany Oktoberfest – 19th September – 4th October 2009
The Oktoberfest is attended by around 6 million visitors, who are expected to drink a staggering 5 million liters of beer. The Oktoberfest is a sixteen-day Festival held each year. It is certainly one of the most famous events in the city and the world's largest fair, comprising an important part of Bavarian culture.
Further Information: www.oktoberfest.de
Worldwide, World Car free Day 22nd September 2009
Every September 22, people from around the world get together in the streets, intersections, and neighborhood blocks to remind the world that we don't have to accept our car-dominated society. As the climate heats up, World Car free Day is the perfect time to take the heat off the planet, and put it on city planners and politicians to give priority to cycling, walking and public transport, instead of to the automobile. A Car Free Day is an event organized in different places in different ways, but with the common goal of taking a fair number of cars off the streets of a city or some target area or neighborhood for all or part of a day, in order to give the people who live and work there a chance to consider how their city might look, feel and work with considering fewer cars around.
Further Information: Hypo Global
Australia The Melbourne Fringe 23rd September - 11th October Festival 2009
The MELBOURNE FRINGE FESTIVAL represents the most vigorous, fresh and contemporary new work created by artists every year. An independent Program is comprised by and for independent artists. This introspective self-produced “Made by Melbourne” Fringe program has the Artist & Sector Development program at its core, driven by sector engagement. This ensures the currency, vitality and broader public appeal of the Melbourne Fringe Festival, as well as Melbourne Fringe as an organization.
Further Information: www.melbournefringe.com.au
Ireland Galway International Oyster Festival 24th September - 27th September 2009
The 55th Galway International Festival is known tor the very best in gourmet seafood, live music and the thirst quenching Guinness, which makes this Oyster Festival such a fascinating event to attend. From Thursday the 24th of September to the 27th of September, Galway City will literally transform its life and energy, as thousands of people travel from all four corners of the planet to experience a truly unique and remarkable Festival that celebrates the Oyster, a food known for it’s mysterious luxury and passion of course!
Further Information: www.galwayoysterfest.com
Custer State Park Buffalo Roundup 26th - 28th September 2009
Enjoy three days of South Dakota's finest artists and craftsmen at the 16th Annual Buffalo Roundup Arts Festival. Start your morning with a pancake feed, enjoy on-going Western and Native American entertainment or purchase fine artwork or South Dakota Made Products. It's a South Dakota experience you won't want to miss! The first 2 Festival days are held on the grounds adjacent the Peter Norbeck Visitor Center. On the 3rd and final day the Festival is held on the grounds located at the Buffalo Corrals complex on Monday, which is Buffalo Roundup Day.
As the leaves start to fall, September brings great variety across the globe and with Historic events in the UK and Highland Games in Braemar, Scotland on the agenda, in addition to the Beer Fest “Booze up” in Munch and the Oyster Festival Binge in Galway, which caters for all tastes and is my pick of the bunch! If that does not tempt you, take a stroll on the artistic avenue of life at the Fringe Festival in Melbourne or wave the Green Flag on September the 22nd for the World Car free Day.
Whatever your flavor, enjoy the summer while is lasts!
Sharon Mckinley
Here below are the Perpetual Traveller Worldwide Top Events for September…
Scotland The Braemar Gathering 5th September 2009
The Braemar Gathering, whose patron is Queen Elizabeth II, is one of Scotland's largest Highland games. It's probably the most famous on the annual calendar, attracting thousands of spectators every year to Princess Royal & Duke of Fife Memorial Park Braemar. Every Gathering is a memorable occasion and of course 2009 will be no exception. Scottish Pipe Bands will be at the fore with the customary “Massed Pipe Bands” appearing.
Further Information: www.braemargathering.org
UK Guilford Science Festival 5th – 10th September 2009
The British Science Festival offers Europe's biggest celebration of science, engineering and technology at the University of Surrey in Guildford and other venues across the county. The Festival week features talks, debates and hands-on and interactive activities. The event is set to join in the national celebrations of Darwin200, marking 200 years since the birth of Charles Darwin, by exploring the impact of his scientific ideas and contribution that shaped the theory of evolution.
Further Information: www2.surrey.ac.uk
Bath, the Jane Austen Festival - September 18th to 27th 2009
In September 2009, the ninth Jane Austen festival will be launched with a colorful costumed parade through the city centre, now the biggest Regency costume promenade in Europe. The week-long programme includes talks and productions, readings and tours. These activities attract Jane Austen fans from all over the world.
Further Information: www.janeausten.co.uk
Munich, Germany Oktoberfest – 19th September – 4th October 2009
The Oktoberfest is attended by around 6 million visitors, who are expected to drink a staggering 5 million liters of beer. The Oktoberfest is a sixteen-day Festival held each year. It is certainly one of the most famous events in the city and the world's largest fair, comprising an important part of Bavarian culture.
Further Information: www.oktoberfest.de
Worldwide, World Car free Day 22nd September 2009
Every September 22, people from around the world get together in the streets, intersections, and neighborhood blocks to remind the world that we don't have to accept our car-dominated society. As the climate heats up, World Car free Day is the perfect time to take the heat off the planet, and put it on city planners and politicians to give priority to cycling, walking and public transport, instead of to the automobile. A Car Free Day is an event organized in different places in different ways, but with the common goal of taking a fair number of cars off the streets of a city or some target area or neighborhood for all or part of a day, in order to give the people who live and work there a chance to consider how their city might look, feel and work with considering fewer cars around.
Further Information: Hypo Global
Australia The Melbourne Fringe 23rd September - 11th October Festival 2009
The MELBOURNE FRINGE FESTIVAL represents the most vigorous, fresh and contemporary new work created by artists every year. An independent Program is comprised by and for independent artists. This introspective self-produced “Made by Melbourne” Fringe program has the Artist & Sector Development program at its core, driven by sector engagement. This ensures the currency, vitality and broader public appeal of the Melbourne Fringe Festival, as well as Melbourne Fringe as an organization.
Further Information: www.melbournefringe.com.au
Ireland Galway International Oyster Festival 24th September - 27th September 2009
The 55th Galway International Festival is known tor the very best in gourmet seafood, live music and the thirst quenching Guinness, which makes this Oyster Festival such a fascinating event to attend. From Thursday the 24th of September to the 27th of September, Galway City will literally transform its life and energy, as thousands of people travel from all four corners of the planet to experience a truly unique and remarkable Festival that celebrates the Oyster, a food known for it’s mysterious luxury and passion of course!
Further Information: www.galwayoysterfest.com
Custer State Park Buffalo Roundup 26th - 28th September 2009
Enjoy three days of South Dakota's finest artists and craftsmen at the 16th Annual Buffalo Roundup Arts Festival. Start your morning with a pancake feed, enjoy on-going Western and Native American entertainment or purchase fine artwork or South Dakota Made Products. It's a South Dakota experience you won't want to miss! The first 2 Festival days are held on the grounds adjacent the Peter Norbeck Visitor Center. On the 3rd and final day the Festival is held on the grounds located at the Buffalo Corrals complex on Monday, which is Buffalo Roundup Day.
Further Information: www.sdgfp.info
Events compiled by Sharon Mckinley
Publisher of Perpetual Traveller News
Wednesday, September 2, 2009
Waste audit on wheels
We live in the 21st Century, an age whereby the modern day traveller is somewhat prone to accumulate Airmiles in abundance, whilst leaving a trail of carbon and disposable products in the wake, otherwise known as plain rubbish! Few can truly deny, unless they bury their heads in the sand or have been living in a cave for the past 10 years, that collectively we produce literally tons of waste, much of which upon deeper analysis can be rendered as wholly unnecessary or at least non essential.
There is a growing trend towards an appreciation for the concept of “carbon footprint” especially where travellers are concerned. In essence a carbon footprint is a measure of the impact that our activities have on the environment and in particular related to climate change. It is naturally linked to the amount of greenhouse gases produced by our day-to-day lives through burning fossil fuels for electricity, heating and transportation etc. The carbon footprint is a measurement of all greenhouse gases we individually produce and has units of tons (or kg) of carbon dioxide equivalent.
Budget Airlines such as easyJet now offer the possibility to offset ones carbon flying footprint at the point of booking online. This is indeed an encouraging development. Our sister Blog Hypo Global offers other general suggestions and we welcome input from Perpetual Traveller readers.
Carbon footprint is only part of the picture though, as we have to consider all that waste too! Below you can read some practical ways to apply the same waste reduction and recycling techniques you employ at home on the road.
To coin a sound bite we call it “waste audit on wheels”.
With a little prior planning and a few simple changes to your habits you can make a big difference when travelling.
1) Use up all your sell by date food to avoid wastage before you travel.
2) Stop your paper subscription while you are away.
3) Use electronic tickets whenever possible for plane, train and bus trips as they generate less waste and even cost less to replace.
4) Down size your toiletry items for travel by constantly reusing and refilling small travel bottles (maximum 100 ml) with products you already have, such as mouthwash, shampoo or other necessities.
5) Make the effort to separate your waste wherever possible on the road.
6) Reuse towels at the Hotel and do not be the cause for the Hotel to over-launder them.
7) Try to opt for a green friendly hotel, especially those that recycle.
8) Write all your business travel notes electronically to avoid waste paper.
These are just a few small tips, although if we collectively apply them it could make a difference to our mutual future on earth! In the words of Tesco (UK Supermarket chain) every little helps!
Christina Nikolaou
Guest writer
There is a growing trend towards an appreciation for the concept of “carbon footprint” especially where travellers are concerned. In essence a carbon footprint is a measure of the impact that our activities have on the environment and in particular related to climate change. It is naturally linked to the amount of greenhouse gases produced by our day-to-day lives through burning fossil fuels for electricity, heating and transportation etc. The carbon footprint is a measurement of all greenhouse gases we individually produce and has units of tons (or kg) of carbon dioxide equivalent.
Budget Airlines such as easyJet now offer the possibility to offset ones carbon flying footprint at the point of booking online. This is indeed an encouraging development. Our sister Blog Hypo Global offers other general suggestions and we welcome input from Perpetual Traveller readers.
Carbon footprint is only part of the picture though, as we have to consider all that waste too! Below you can read some practical ways to apply the same waste reduction and recycling techniques you employ at home on the road.
To coin a sound bite we call it “waste audit on wheels”.
BEFORE YOU LEAVE
With a little prior planning and a few simple changes to your habits you can make a big difference when travelling.
1) Use up all your sell by date food to avoid wastage before you travel.
2) Stop your paper subscription while you are away.
3) Use electronic tickets whenever possible for plane, train and bus trips as they generate less waste and even cost less to replace.
4) Down size your toiletry items for travel by constantly reusing and refilling small travel bottles (maximum 100 ml) with products you already have, such as mouthwash, shampoo or other necessities.
5) Make the effort to separate your waste wherever possible on the road.
6) Reuse towels at the Hotel and do not be the cause for the Hotel to over-launder them.
7) Try to opt for a green friendly hotel, especially those that recycle.
8) Write all your business travel notes electronically to avoid waste paper.
These are just a few small tips, although if we collectively apply them it could make a difference to our mutual future on earth! In the words of Tesco (UK Supermarket chain) every little helps!
Christina Nikolaou
Guest writer
Tuesday, September 1, 2009
Boeing Plans First Dreamliner Flight This Year
Boeing today announced that its long-delayed 787 Dreamliner is expected to make its inaugural flight by the end of 2009, with the first aircraft delivered in the fourth quarter of 2010.
Originally the first Dreamliner flight was to have taken place in September 2007.
Yemenia Flight 626 Black Boxes Recovered
Both data recorders from the wreckage of Yemenia Flight 626 were recovered in the last few days from the bottom of the Indian Ocean. Search teams recovered the flight data recorder Friday, and the cockpit voice recorder Saturday.
The Yemenia Airbus 310-300 went down off the coast of Comoros on June 30. One survivor, a teenage girl, was found floating in the sea.
New York Metro Airspace Restrictions in September
The Federal Aviation Administration (FAA) has declared the upcoming session of United Nations General Assembly a National Special Security Event and issued a Flight Advisory (168 KB PDF) for the New York Metro from Sept. 15 through Oct. 2.
Friday, August 28, 2009
The great Airport location deceit
Greetings from Orio al Serio Airport, otherwise known as Milan Bergamo by Ryanair and other Budget Airlines. In actual fact this airport is located far away from Milan and it takes a short hour by Bus or Car to get there, though somewhat less by train, once you arrive to the station of course!
It seems that in the era of Budget Airlines there is a strong trend for cheaper Airports to name themselves by the nearest major city. Point in fact is last weeks announcement for the airport in Oxford UK, to call itself (brace yourself) "Oxford, London", even though they are some 60 miles away!
There are many other examples of this trend such as Malmo Copenhagen, Girona Barcelona (completely another city) and Frankfurt-Hahn Airport (1.5 hour drive from the main Frankfurt airport). It was in fact Prestwick, Glasgow that started this low cost fashion that has caught many a traveller out, giving them the wrong impression that they are in fact somewhere close the the main city mentioned.
In conclusion, we strongly advise all Perpetual Travellers out there to research carefully where the airport you are travelling to actually is, especially if booked online through a Budget carrier. After all the additional transportation cost by Taxi or (roughing it) by Bus may eliminate the saving you are pretending to make in the first place, esepcially when considering all the add-ons the Budget Airlines are attempting to trick us with these days.
By Grant Holmes
Editor
London Taxis Voted World’s Best
Every Perpetual Traveller quintessentially knows that Taxis represent a vital means of flexible add-hoc transportation, especially so in Mega cities, for getting from A to B in addition to being an option for that all important transfer from the arrival airport to the Hotel (return trip of course).
The statistics speak for themselves, as approximately on average 65% of all travellers actually take a Taxi ride. Moreover, Taxi drivers play a key role in within the wider context of the overall Tourism service of a destination too, that should not be overlooked or underestimated. They can often prove to be ones first and last point of contact, when in a strange or new country and they have the capacity to leave an everlasting effect either (good or bad).
I have personally experienced both sides of the coin here and feel that Tourism Authorities should generally regulate the Taxi service, as some regions of the world offer a pretty poor unmonitored service. The challenge is that Taxi Unions can often be powerful (especially in the Caribbean for example) and regulation may be politically challenging, which is why there is a mess in some places of the world. Taxis may be well versed in road maps, but what about Etiquette, manners, dress code and Language skills for that matter?
Following a recent survey conducted by Hotel.com results suggest that good old London Cabbies made it to the Top Spot! European travel Voters considered London Taxis as the friendliest, safest, cleanest and most available. They also had the best knowledge of their city! It is said to take the average London Taxi applicant 4 years to learn the knowledge of the area and the testing is incredibly difficult. Having said this, on the dark side, London Taxis were also considered the most expensive, so in the end you pay for what you get!
Paris Taxis were considered the rudest, while Athens had the dirtiest Taxis and New York had the worst Cab drivers, who also had poor knowledge of their area.
Other destinations that scored well concerning individual criteria as follows:
- Bangkok and Hong Kong scoring highly on value
- Berlin and Edinburgh based on quality of driving
- Dublin raced up the ranking for friendliness
- Berlin entered the top five for safety
- Las Vegas scored highly for availability of Taxis
THE TOP TEN
1 London
2 New York
3 Madrid
4 Paris
5 Barcelona
6 Berlin
7 Dubai
8 Edinburgh
9 Las Vegas
10 Sydney
At the other end of the scale, in the individual categories it was Santiago de Chile that claimed the bottom spot for value, knowledge of the area, safety and availability, whilst Mexico City came bottom for cleanliness, Marrakech for quality of driving and Moscow for friendliness. Other countries that didn’t fair so well were Rio de Janeiro (0.57%), Moscow (0.49%), Cape Town (0.49%), Shanghai (0.47%) and Santiago de Chile (0.24%).
Voters were also given the opportunity to submit any stories about Taxi Journeys they had taken some of the stories highlights include:
- A Taxi driver in Granada, Spain, who could not find the passengers destination charged them no fare and entertained them with local songs en route!
Enjoy the ride!
The statistics speak for themselves, as approximately on average 65% of all travellers actually take a Taxi ride. Moreover, Taxi drivers play a key role in within the wider context of the overall Tourism service of a destination too, that should not be overlooked or underestimated. They can often prove to be ones first and last point of contact, when in a strange or new country and they have the capacity to leave an everlasting effect either (good or bad).
I have personally experienced both sides of the coin here and feel that Tourism Authorities should generally regulate the Taxi service, as some regions of the world offer a pretty poor unmonitored service. The challenge is that Taxi Unions can often be powerful (especially in the Caribbean for example) and regulation may be politically challenging, which is why there is a mess in some places of the world. Taxis may be well versed in road maps, but what about Etiquette, manners, dress code and Language skills for that matter?
Following a recent survey conducted by Hotel.com results suggest that good old London Cabbies made it to the Top Spot! European travel Voters considered London Taxis as the friendliest, safest, cleanest and most available. They also had the best knowledge of their city! It is said to take the average London Taxi applicant 4 years to learn the knowledge of the area and the testing is incredibly difficult. Having said this, on the dark side, London Taxis were also considered the most expensive, so in the end you pay for what you get!
Paris Taxis were considered the rudest, while Athens had the dirtiest Taxis and New York had the worst Cab drivers, who also had poor knowledge of their area.
Other destinations that scored well concerning individual criteria as follows:
- Bangkok and Hong Kong scoring highly on value
- Berlin and Edinburgh based on quality of driving
- Dublin raced up the ranking for friendliness
- Berlin entered the top five for safety
- Las Vegas scored highly for availability of Taxis
THE TOP TEN
1 London
2 New York
3 Madrid
4 Paris
5 Barcelona
6 Berlin
7 Dubai
8 Edinburgh
9 Las Vegas
10 Sydney
At the other end of the scale, in the individual categories it was Santiago de Chile that claimed the bottom spot for value, knowledge of the area, safety and availability, whilst Mexico City came bottom for cleanliness, Marrakech for quality of driving and Moscow for friendliness. Other countries that didn’t fair so well were Rio de Janeiro (0.57%), Moscow (0.49%), Cape Town (0.49%), Shanghai (0.47%) and Santiago de Chile (0.24%).
Voters were also given the opportunity to submit any stories about Taxi Journeys they had taken some of the stories highlights include:
- A Taxi driver in Granada, Spain, who could not find the passengers destination charged them no fare and entertained them with local songs en route!
- Taxi drivers in Tokyo wear white gloves and stop the meter if they take a wrong turn.
- A Taxi driver in Tokyo returned his passengers Guitar to their hotel after it had been left in the back of the Taxi.
- Taxi drivers getting into physical fights with other drivers or pedestrians during a fare.
- A Cypriot taxi driver involved in a high speed police chase.
Enjoy the ride!
Sharon Mckinley
Publisher
Tuesday, August 25, 2009
NASA Preps Shuttle for Tuesday Launch
The space shuttle Discovery is on schedule to launch Tuesday (8/25) at 1:36 am EDT. According to NASA, weather conditions are 80% favorable for liftoff. Mission STS-128 is headed to the International Space Station to continue construction.
Monday, August 24, 2009
What Should TSA Do with Dying Registered Traveler Program Data?
The TSA's Registered Traveler Program fell into jeopardy of shutting down in June when Verified Identity Pass Inc. (VIP) unexpectedly halted its Clear program at 18 airports. And since then the question of what will VIP and TSA do with the data collected on some 250,000 subscribers has been asked.
According to an FCW.com article, TSA wants to simply destroy the information, which is held in the Registered Traveler Central Information Management System (CIMS) database. However, House leaders who want to see the program survive are now asking TSA not to delete subscriber data.
According to an FCW.com article, TSA wants to simply destroy the information, which is held in the Registered Traveler Central Information Management System (CIMS) database. However, House leaders who want to see the program survive are now asking TSA not to delete subscriber data.
In a letter to DHS Secretary Napolitano, Reps. Bennie Thompson (D-Miss.) and Peter King (R-N.Y.) wrote, "We believe that permanently removing this data from the CIMS, or for that matter, dismantling the database, could have a potential negative impact on the restoration of operations for the Registered Traveler program."
Advice for Pilots During "Laser Illumination Event"
The FAA is touting the latest issue of FAA Aviation News (7.25 MB PDF) in which "Tom Hoffmann discusses the issue of laser illumination events for pilots, as well as some helpful tips on how to stay safe during such an occurrence. Hoffmann also points out some of the latest methods of reporting a laser event, such as the new email address -- LaserReports@faa.gov-- and fax number (202) 267-5289."
Southwest Passengers Getting Internet Access in 2010
Southwest Airlines has announced plans to provide its passengers with Wi-Fi Internet access starting in Q1 2010. Southwest is using technology from Row 44. Most other airlines offering in-flight Wi-Fi are using Aircell's Gogo.
Four Soldiers Killed in Helicopter Crash
Wednesday (8/21) afternoon a U.S. Army Black Hawk helicopter crashed on Colorado's Mt. Massive killing all four soldiers onboard.
The crew were all members of the 160th Special Operations Aviation Regiment (Airborne), known as the Night Stalkers.
The crew were all members of the 160th Special Operations Aviation Regiment (Airborne), known as the Night Stalkers.
The next of kin have been contacted, and the names of the soldiers will be released tonight, according to a statement from the U.S. Special Operations Command.
Friday, August 21, 2009
Search for Air France Wreckage Ends for Now
The underwater hunt for the flight data recorders and wreckage from the Air France Flight 447 crash in the Atlantic has come to an end. However, investigators from France's BEA will not be giving up entirely. They will meet with a team of international experts in the coming weeks to discuss how to proceed with the search.
Thursday, August 20, 2009
Greetings from the futuristic Berlin Hauptbahnhof station
Late summer greetings from the magnificent train station of Berlin Hauptbahnhof, which has the appearance of a futuristic universal travel centre, with its tubular glass lifts, its array of stainless steel moving stairways feeding multiple levels and a healthy selection of services.
Most trains appear to operate to a time precisioned and extremely well organised stress free system, without any evasive security checks whatsoever. The whole experience for the traveller is fluid, hassle free and convenient. So why is it that travel through an airport these days is so inconvenient, stressful and sometimes leaves one with a degrading feeling?
Trains carry hundreds of passengers, they frequently cover cross border routes, the main terminals cater for thousands of people and yet no intrusive or security or paranoia about liquids exists.
I am not campaigning for more security in train stations; on the contrary, I am saying we have gone too far in airports and I am calling for a more intelligent, less intrusive, sensible big picture approach. Everytime we succumb and are fearful enough to build a fortress somewhere like an airport, the terrorists have won another battle and they gain free publicity of fear. The loser is the average man or woman that through the hyped up fear factor allows Governments to erode general liberty and freedom (the very thing they are supposed to protect) and the cost in addition to all that extra inconvenience has to be swallowed.
The average innocent traveller in reality can do little to improve their plight at airports to reverse the trend, as authorities seem not to care about the consumer in this case.
Subsequently, the average innocent traveller is left with one realistic option in the form of damage limitation, by navigating through security at airports, following the path of least resistance.
Most trains appear to operate to a time precisioned and extremely well organised stress free system, without any evasive security checks whatsoever. The whole experience for the traveller is fluid, hassle free and convenient. So why is it that travel through an airport these days is so inconvenient, stressful and sometimes leaves one with a degrading feeling?
Trains carry hundreds of passengers, they frequently cover cross border routes, the main terminals cater for thousands of people and yet no intrusive or security or paranoia about liquids exists.
I am not campaigning for more security in train stations; on the contrary, I am saying we have gone too far in airports and I am calling for a more intelligent, less intrusive, sensible big picture approach. Everytime we succumb and are fearful enough to build a fortress somewhere like an airport, the terrorists have won another battle and they gain free publicity of fear. The loser is the average man or woman that through the hyped up fear factor allows Governments to erode general liberty and freedom (the very thing they are supposed to protect) and the cost in addition to all that extra inconvenience has to be swallowed.
The average innocent traveller in reality can do little to improve their plight at airports to reverse the trend, as authorities seem not to care about the consumer in this case.
Subsequently, the average innocent traveller is left with one realistic option in the form of damage limitation, by navigating through security at airports, following the path of least resistance.
Navigating through Airport Security
The concept of this article was born towards the end of my recent marathon journey vacation, which ended as we arrived to London Heathrow to see a rather disturbing sign posted just prior to the Immigration check with these unwelcoming words...
"Tougher checks take longer"
My instant reaction was to say to myself "Only in a disorganized system with insufficient trained staff and advanced equipment to manage". Besides most travellers never asked for the extra checks and many believe that a more intelligent approach could be adopted, which would avoid every senior citizen and child being over processed. Moreover there are other less intrusive ways to counter the liquid threat.
The above statement sums up the curse of travelling today, which treats civilized decent people like cattle and empowers often low-paid Security staff to control and check us like convicted criminals. Security staff are notoriously rude in many airports across the world and the whole experience is a huge inconvenience apart from being unpleasant.
The sad reality, is that there is no way to completely turn this around as a mere traveller, however there are a number of measures you can take to minimize the inconvenience and emotional damage. This article gives you a few pointers…
DON'T STAND OUT
Immigration, Customs and Security all treat anything out of the ordinary as suspicious, so as an otherwise innocent traveller, make sure you do not wear or do anything that attracts unwarranted attention, or else it could increase your inconvenience risk factor, meaning you could be searched or questioned, often seemingly from the standpoint that you are guilty until you prove innocence.
Here are some classic mistakes that people make...
(1) EYE CONTACT
Never wear sunglasses within the confines of the airport or especially when coming into contact with officials of any creed. Open eye contact on first impact is important to create the right impression of openness, so if you wear sunglasses regardless of what the weather is like outside and even if the airport is primarily a glass structure, it will only serve to indicate that you may potentially want to hide something.
On the topic of eye contact when passing through customs do not make direct eye to eye contact with officials and do not look away either. Instead focus your vision on the exit or way out. For Security officials take the same stance as for customs and focus on the pathway to the exit. For Immigration officials maintain eye contact when they are checking your passport, but of course do not stare. Similarly at the check-in maintain eye contact too and follow the directions indicated in the conversation section below.
In general when walking around zones where officials frequent, maintain your vision upwards above head height, but not to the sky. Avoid looking down and looking around too much unless it’s at indication signs or flight listing screens.
(2) WALKING
When walking in the monitored zones of potential Immigration, Customs or Security checks, it is strongly advisable to never walk too quickly or for that matter too slowly either. Reason being that irregular walking activity will be considered as unusual, meaning that you will be targeted for further questioning. It happened to me once! I arrived to Miami from Venezuela and urgently had to collect my luggage, pick up a car and drive to Orlando (4 hours away) for a meeting. Mindful of the fact there are generally long queues to pass through US Immigration, I naturally rushed from the plane to the Immigration area. A plain clothed officer stopped me in my tracks and took me aside for questioning. Of course I was innocent, but it took 20 minutes of interrogation style questioning to demonstrate the obvious, which lost my place in the queue and subsequently caused an hour wait at the Immigration, as many flights arrived simultaneously just after mine. I was forced to learn the hard way!
With respect to posture, its best not to bury your head in the ground and look down too much, as it’s like showing you are avoiding something. Try to show reasonably good posture confidence by walking upright without slouching, which shows you are open and not nervous about anything.
(3) CLOTHING
Needless to say, you should not wear anything weird, wacky, offensive or overly colorful that attracts unwarranted attention to yourself. Your clothing should be conservative and leaning towards smart casual, always blending in with the flight you are taking. For example if you are on a business flight to New York and you are dressed like a Japanese Tourist with cameras hanging form your neck or a new age traveller, your percentage risk of being stopped will be far greater than otherwise. In contrast if you purchased a Charter flight from London Gatwick to Orlando with Thomson Fly for example and you are dressed in a suit and tie, again you are likely to be stopped. Many customs officials are already scanning you at the baggage reclaim via cameras or even directly, depending upon the airport.
I once flew to Orlando for a business meeting from London Gatwick dressed in a suit as I had to meet the contact at the airport. Sure enough I was stopped and questioned!
MANAGING CONVERSATIONS
Here its important to know when to speak and when shut up! Generally when dealing with officials its best not to stimulate any kind of conversation, so that you are not subject to unnecessary automatic cold profiling. If an Immigration officer, Customs official or Security guard, asks you a question then answer it honestly, but in as few words as possible. Do not chat or volunteer additional information, as it may open you up to yet more questions. It seems that many officials possess the skill of making one feel like a criminal in their tone of voice and body language, so don’t prolong the agony. Officials have the power to detain you, embarrassingly uncover all your personal possessions for all to see and generally make life difficult depending where you are on the planet, so the less said the better.
At the check-in, it’s a completely different case scenario. Here you need to be chatty! If you would like to get an upgrade or a good seat, your goal is convince the check-in assistant that you are the ideal person to upgrade. As you approach the desk open conversation with a broad smile and ask how are you today? Then comment on what you see. If it’s busy, show empathy for their work etc. Ask key questions like is the plane full? Is it on time? Are there lines at the security? If you get a negative response (note that you should be seeking negatives to demonstrate your empathy) like yes the plane is totally packed, do not moan, show understanding and be extra nice, as your chances of getting to the business seats just increased. Do not be afraid to politely ask; are there any free seats up front? If the plane is delayed, the check-in assistant cannot do anything about it, so be kind, as it may help you gain some emotional leverage if your baggage is just a little overweight or to obtain a seat in the EXIT row.
GETTING THROUGH THE SECURITY DEHUMANISATION PROCESS
Apart form the US Immigration experience whereby all visitors have to leave fingerprints and have their pictures recorded, by far the worst part of traveling through an airport is via the dreaded Security check. Here are some tips to minimize the damage…
1. Wear slip on shoes with no metal buckles or tips.
In the US, UK, Middle East and parts of Asia where you are required to take off your shoes, it will make life easier to slip them on and off. No metal parts on your shoes will avoid the alarm going off, to prevent taking your shoes off in many parts of Europe, where it is not automatically compulsory.
2. Wear a Jacket and keep your personal items there.
Your Jacket can securely store your Mobile, Passport, Wallet, Coins, Watch and other metal items. You can put your Jacket through the X-Ray scanner in a tray with all your items safe in one place. Theft at airports in the Security area is commonplace in some countries, so this is an important counter measure. The deeper your pockets the better, especially those with zips or buttons. My travel Jacket is custom-made for extra Security.
3. Wear comfortable partly elasticized or stretch trousers.
By doing this you avoid wearing a belt, which you would otherwise have to take off and put on again.
4. Prepare in advance your liquids in a see through bag.
You could lose valuable places at the entrance of the Security queue if this bag is not prepared in advance. Write in a marker pen 100ml on all your liquid bottles, to show you know the rule.
5. Use a Laptop cover.
Do not let people see your Laptop! By using a skin cover you protect your Laptop from scratches and it prevents thieves easily seeing what make it is. Apple Mac and Sony Vaio are in greatest demand from opportunist thieves.
In essence your core objective should be to avoid dressing and undressing, the hassle of belts and tying shoelaces, as all your attention should be focused on being vigilant about your personal valuables and avoiding extra inconvenient Security checks.
I do not expect the airport experience to get better any time soon, so I hope the above tops come in useful. When one takes 100 flights a year, such measures take the negative edge of the process.
Travel safe and be prepared.
Grant Holmes
Editor, Perpetual Traveller
"Tougher checks take longer"
My instant reaction was to say to myself "Only in a disorganized system with insufficient trained staff and advanced equipment to manage". Besides most travellers never asked for the extra checks and many believe that a more intelligent approach could be adopted, which would avoid every senior citizen and child being over processed. Moreover there are other less intrusive ways to counter the liquid threat.
The above statement sums up the curse of travelling today, which treats civilized decent people like cattle and empowers often low-paid Security staff to control and check us like convicted criminals. Security staff are notoriously rude in many airports across the world and the whole experience is a huge inconvenience apart from being unpleasant.
The sad reality, is that there is no way to completely turn this around as a mere traveller, however there are a number of measures you can take to minimize the inconvenience and emotional damage. This article gives you a few pointers…
DON'T STAND OUT
Immigration, Customs and Security all treat anything out of the ordinary as suspicious, so as an otherwise innocent traveller, make sure you do not wear or do anything that attracts unwarranted attention, or else it could increase your inconvenience risk factor, meaning you could be searched or questioned, often seemingly from the standpoint that you are guilty until you prove innocence.
Here are some classic mistakes that people make...
(1) EYE CONTACT
Never wear sunglasses within the confines of the airport or especially when coming into contact with officials of any creed. Open eye contact on first impact is important to create the right impression of openness, so if you wear sunglasses regardless of what the weather is like outside and even if the airport is primarily a glass structure, it will only serve to indicate that you may potentially want to hide something.
On the topic of eye contact when passing through customs do not make direct eye to eye contact with officials and do not look away either. Instead focus your vision on the exit or way out. For Security officials take the same stance as for customs and focus on the pathway to the exit. For Immigration officials maintain eye contact when they are checking your passport, but of course do not stare. Similarly at the check-in maintain eye contact too and follow the directions indicated in the conversation section below.
In general when walking around zones where officials frequent, maintain your vision upwards above head height, but not to the sky. Avoid looking down and looking around too much unless it’s at indication signs or flight listing screens.
(2) WALKING
When walking in the monitored zones of potential Immigration, Customs or Security checks, it is strongly advisable to never walk too quickly or for that matter too slowly either. Reason being that irregular walking activity will be considered as unusual, meaning that you will be targeted for further questioning. It happened to me once! I arrived to Miami from Venezuela and urgently had to collect my luggage, pick up a car and drive to Orlando (4 hours away) for a meeting. Mindful of the fact there are generally long queues to pass through US Immigration, I naturally rushed from the plane to the Immigration area. A plain clothed officer stopped me in my tracks and took me aside for questioning. Of course I was innocent, but it took 20 minutes of interrogation style questioning to demonstrate the obvious, which lost my place in the queue and subsequently caused an hour wait at the Immigration, as many flights arrived simultaneously just after mine. I was forced to learn the hard way!
With respect to posture, its best not to bury your head in the ground and look down too much, as it’s like showing you are avoiding something. Try to show reasonably good posture confidence by walking upright without slouching, which shows you are open and not nervous about anything.
(3) CLOTHING
Needless to say, you should not wear anything weird, wacky, offensive or overly colorful that attracts unwarranted attention to yourself. Your clothing should be conservative and leaning towards smart casual, always blending in with the flight you are taking. For example if you are on a business flight to New York and you are dressed like a Japanese Tourist with cameras hanging form your neck or a new age traveller, your percentage risk of being stopped will be far greater than otherwise. In contrast if you purchased a Charter flight from London Gatwick to Orlando with Thomson Fly for example and you are dressed in a suit and tie, again you are likely to be stopped. Many customs officials are already scanning you at the baggage reclaim via cameras or even directly, depending upon the airport.
I once flew to Orlando for a business meeting from London Gatwick dressed in a suit as I had to meet the contact at the airport. Sure enough I was stopped and questioned!
MANAGING CONVERSATIONS
Here its important to know when to speak and when shut up! Generally when dealing with officials its best not to stimulate any kind of conversation, so that you are not subject to unnecessary automatic cold profiling. If an Immigration officer, Customs official or Security guard, asks you a question then answer it honestly, but in as few words as possible. Do not chat or volunteer additional information, as it may open you up to yet more questions. It seems that many officials possess the skill of making one feel like a criminal in their tone of voice and body language, so don’t prolong the agony. Officials have the power to detain you, embarrassingly uncover all your personal possessions for all to see and generally make life difficult depending where you are on the planet, so the less said the better.
At the check-in, it’s a completely different case scenario. Here you need to be chatty! If you would like to get an upgrade or a good seat, your goal is convince the check-in assistant that you are the ideal person to upgrade. As you approach the desk open conversation with a broad smile and ask how are you today? Then comment on what you see. If it’s busy, show empathy for their work etc. Ask key questions like is the plane full? Is it on time? Are there lines at the security? If you get a negative response (note that you should be seeking negatives to demonstrate your empathy) like yes the plane is totally packed, do not moan, show understanding and be extra nice, as your chances of getting to the business seats just increased. Do not be afraid to politely ask; are there any free seats up front? If the plane is delayed, the check-in assistant cannot do anything about it, so be kind, as it may help you gain some emotional leverage if your baggage is just a little overweight or to obtain a seat in the EXIT row.
GETTING THROUGH THE SECURITY DEHUMANISATION PROCESS
Apart form the US Immigration experience whereby all visitors have to leave fingerprints and have their pictures recorded, by far the worst part of traveling through an airport is via the dreaded Security check. Here are some tips to minimize the damage…
1. Wear slip on shoes with no metal buckles or tips.
In the US, UK, Middle East and parts of Asia where you are required to take off your shoes, it will make life easier to slip them on and off. No metal parts on your shoes will avoid the alarm going off, to prevent taking your shoes off in many parts of Europe, where it is not automatically compulsory.
2. Wear a Jacket and keep your personal items there.
Your Jacket can securely store your Mobile, Passport, Wallet, Coins, Watch and other metal items. You can put your Jacket through the X-Ray scanner in a tray with all your items safe in one place. Theft at airports in the Security area is commonplace in some countries, so this is an important counter measure. The deeper your pockets the better, especially those with zips or buttons. My travel Jacket is custom-made for extra Security.
3. Wear comfortable partly elasticized or stretch trousers.
By doing this you avoid wearing a belt, which you would otherwise have to take off and put on again.
4. Prepare in advance your liquids in a see through bag.
You could lose valuable places at the entrance of the Security queue if this bag is not prepared in advance. Write in a marker pen 100ml on all your liquid bottles, to show you know the rule.
5. Use a Laptop cover.
Do not let people see your Laptop! By using a skin cover you protect your Laptop from scratches and it prevents thieves easily seeing what make it is. Apple Mac and Sony Vaio are in greatest demand from opportunist thieves.
In essence your core objective should be to avoid dressing and undressing, the hassle of belts and tying shoelaces, as all your attention should be focused on being vigilant about your personal valuables and avoiding extra inconvenient Security checks.
I do not expect the airport experience to get better any time soon, so I hope the above tops come in useful. When one takes 100 flights a year, such measures take the negative edge of the process.
Travel safe and be prepared.
Grant Holmes
Editor, Perpetual Traveller
Convicted Lockerbie Bomber Released from Prison
The only person convicted in the bombing of Pan Am Flight 103 over Lockerbie, Scotland has been released from a Scottish prison after serving only 8 years.
Abdel Basset Ali al-Megrahi, 57, who was allowed to drop his appeal earlier this week, was granted a "compassionate" release because he has terminal pancreatic cancer. He will return to his home country of Libya today (8/20).
U.S. Air Force Cyber Command Finally Launches
At long last the U.S. Air Force got its dedicated cyber command when on Tuesday (8/18) the new 24th Air Force was activated at Texas' Lackland Air Force Base.
The 24th Air Force falls under the control of the Air Force Space Command, and incorporates the 67th Network Warfare Wing and the newly designated 688th Information Operations Wing (formerly the Information Operations Center).
Two Greek Teens Busted for Shining Laser at Plane
Greece's Kathimerini reports that two Greek teens were arrested last week on the island of Rhodes because they allegedly aimed a laser pointer at a commercial airliner coming in for a landing. The pilot of the aircraft aborted his first landing attempt after seeing the laser, but successfully put the aircraft down the second time around.
The kids and their parents were arrested.
Tuesday, August 18, 2009
Paris to Boston Flight Diverts to Newfoundland
On Saturday (8/15), an American Airlines flight from Paris to Boston was diverted to an airport in Newfoundland because of a passenger's suspicious activity. A French national allegedly used some type of putty-like material to affix an electronic device to the wall of the fuselage. Flight attendants asked him to remove it and he refused. The plane landed in Gander and police took the man into custody. Police believe the electronic device is just a GPS.
Passenger Plane Makes 2 Emergency Landings
According to a report from the AP, a Frontier Airlines Bombardier Q400 turboprop was forced to make two emergency landings in 24-hours for two different reasons. In the first incident Sunday (8/16) the plane struck birds while taking off from Fargo, North Dakota. In the second incident, Monday morning, the plane had to again return to Fargo after a landing gear door failed to close after the plane was airborne.
TSA Pilots New Document Screening Technologies
Starting this past Friday (8/14) the Transportation Security Administration (TSA) began testing four new document-screening technologies at Ronald Reagan Washington National Airport and Baltimore Washington International Thurgood Marshall Airport. These systems are used to automatically verify passenger boarding passes and IDs. In the TSA release about these tests, the agency doesn't provide any details about the technologies being employed. The tests will last for about 2 weeks.
Mexico Purges Customs Agency
In what is being described as an anti-corruption initiative, the Mexican government over the weekend replaced more than 1,000 customs agents at the country's airports and border crossings.
Russian Fighter Pilot Dead After 2 Jets Collide
From BBC:
"Two Russian fighter jets have collided while training for an air show near Moscow, killing one pilot and injuring at least five people on the ground."
"Two Russian fighter jets have collided while training for an air show near Moscow, killing one pilot and injuring at least five people on the ground."
Saturday, August 15, 2009
Improve your quality of life with "The counter flow concept"
This article could change the quality of your life, optimize your general decision making direction and enable you how you organize your activities in addition to the way you experience life...
By good fortune I was raised during my early years in Singapore, which was my first exposure to the counter flow concept, although I was far too young to appreciate it at the time. During the sixties in Singapore my family enjoyed a life of relative luxury, with a large house and garden, a Chinese maid, an open-top Beetle car (highly sought after at the time) and the whole "La Dolce Vita" package. This seemingly paradise existence, which was normal life to me as a child, soon ended upon our family return to the UK, whereby proportional wealth evened out, we became one of the masses again and my education started, as society attempted to teach me "The Logical way" (listen to the Logical Song by Styx") of following things.
Something inside compelled me to resist and despite an unforgettably wonderful family life, my education dragged on. As I reached youthful adulthood flush with adventure, my spiritual intelligence drove me to revisit Singapore and Asia repeatedly, to recapture that childhood feeling and learn the meaning of life or at least make sense of it. Thereafter I traveled to all continents of our extraordinary planet as a young man with a Samsonite in hand (no back-pack for me) over the period of a decade, often living on a few cents per day, whilst studying the general flow of how things worked in each community and country I frequented.
What I learned and actively practiced for the rest of my life and still today is what I lovingly call "the counter flow concept". In essence this means to analyze the given nature of a situation and broadly do the opposite to what the main flow or thrust of what other people are doing, according to a certain criteria of course and respecting some exceptions.
Let's start with one of the most fundamental fabrics of life, where we are from! Most people believe they are born in a country and that is home, period. Think of this scenario though, what happens if everything goes wrong in your life, finances, country or home? Where would you go for back up that has a support structure? Conversely if you are a British Citizen for example, but live in Athens and suddenly the walls come down on your life and you are under economic threat or physical danger, you can always go back to plan B and return to the UK. If you fall foul abroad, oddly you country of birth is more likely to help you when you are overseas, maybe even President Clinton will fly to your rescue! Being a minority foreigner in a country can present all kinds of advantages and benefits if one is able to see them and is tuned in. So the golden rule of being a Perpetual Traveller is not to be where you are from!
Now let's looks at some more simplistic practical examples related to travel to better explain the theory.
PEAK - OFF PEAK
Peak holiday season secures the fact that you pay considerably more and the resort you visit is likely to be highly crowded, causing queues, additional waiting time and a overall loss of service. Alternatively if you travel off peak when the sun still shines, you can enjoy better service, less crowds and a higher potential of upgrades all at a lower price.
CITY – BEACH
If you are forced to travel in August (peak season in Europe and parts of the US), then consider following the path of counter flow, by visiting a city instead of the beach. Great deals can be achieved in business Hotels in attractive cities such as New York, Miami downtown, London, Paris and Barcelona during the traditional summer high season of the Northern Hemisphere. In Barcelona and Miami a beach will be on your doorstep too. In Paris there's the 'Paris Plage' river beach and there is always the option to mix some culture with a day trip to the coast from London or New York.
WEEKDAYS - WEEKENDS
Pleasure Hotels are generally expensive and popularly packed at weekends and it’s a similar story for pleasure flights. So orchestrate your life to take breaks over weekdays and consider working over the occasional weekend.
Conversely Business Hotels and Business flight routes are costly and busy during weekdays and cheaper in addition to being more pleasantly quiet over the weekends. So simply look at the market and select counter flow options and use your imagination.
PROPERTY
Here the trend has proved itself for generations; when everyone is selling up, think about buying and when everyone is actively buying, turn your attention to selling.
Now is the best moment for literally decades to purchase a property in Europe and America, so if you have the cash or can access credit, go for it the opportunity, it has rarely been better in our lifetimes.
One needs to set a criteria when making big commitments like property though, which essentially translates to purchasing in the best locations of long established real estate markets, which will likely bounce back first. London, New York and Miami are ideal candidates. Perpetual Traveller will offer more detailed Property input for future editions.
The current global recession is case in point. It started with overly courageous sub-prime property bank loans that enticed the masses to buy property, that otherwise would not have been legible. This over hyped the US and later the global property market causing a partly false boom. After every over-hyped boom, comes a bust and in 2008 a series of inter-connected global dominos collapsed, which brings us to the point whereby its the best buying market for as long as most of us can remember.
There are of course many other examples of the counter flow concept. The most crucial factor of learning how to practice this concept is to obtain an out of the box big picture thinking (read up on the Pareto Principle) with a longer-term perspective. The reality of today's instant world is locked in the short term whereby the majority of people have little patience for economic cycles to run their course.
By good fortune I was raised during my early years in Singapore, which was my first exposure to the counter flow concept, although I was far too young to appreciate it at the time. During the sixties in Singapore my family enjoyed a life of relative luxury, with a large house and garden, a Chinese maid, an open-top Beetle car (highly sought after at the time) and the whole "La Dolce Vita" package. This seemingly paradise existence, which was normal life to me as a child, soon ended upon our family return to the UK, whereby proportional wealth evened out, we became one of the masses again and my education started, as society attempted to teach me "The Logical way" (listen to the Logical Song by Styx") of following things.
Something inside compelled me to resist and despite an unforgettably wonderful family life, my education dragged on. As I reached youthful adulthood flush with adventure, my spiritual intelligence drove me to revisit Singapore and Asia repeatedly, to recapture that childhood feeling and learn the meaning of life or at least make sense of it. Thereafter I traveled to all continents of our extraordinary planet as a young man with a Samsonite in hand (no back-pack for me) over the period of a decade, often living on a few cents per day, whilst studying the general flow of how things worked in each community and country I frequented.
What I learned and actively practiced for the rest of my life and still today is what I lovingly call "the counter flow concept". In essence this means to analyze the given nature of a situation and broadly do the opposite to what the main flow or thrust of what other people are doing, according to a certain criteria of course and respecting some exceptions.
Let's start with one of the most fundamental fabrics of life, where we are from! Most people believe they are born in a country and that is home, period. Think of this scenario though, what happens if everything goes wrong in your life, finances, country or home? Where would you go for back up that has a support structure? Conversely if you are a British Citizen for example, but live in Athens and suddenly the walls come down on your life and you are under economic threat or physical danger, you can always go back to plan B and return to the UK. If you fall foul abroad, oddly you country of birth is more likely to help you when you are overseas, maybe even President Clinton will fly to your rescue! Being a minority foreigner in a country can present all kinds of advantages and benefits if one is able to see them and is tuned in. So the golden rule of being a Perpetual Traveller is not to be where you are from!
Now let's looks at some more simplistic practical examples related to travel to better explain the theory.
PEAK - OFF PEAK
Peak holiday season secures the fact that you pay considerably more and the resort you visit is likely to be highly crowded, causing queues, additional waiting time and a overall loss of service. Alternatively if you travel off peak when the sun still shines, you can enjoy better service, less crowds and a higher potential of upgrades all at a lower price.
CITY – BEACH
If you are forced to travel in August (peak season in Europe and parts of the US), then consider following the path of counter flow, by visiting a city instead of the beach. Great deals can be achieved in business Hotels in attractive cities such as New York, Miami downtown, London, Paris and Barcelona during the traditional summer high season of the Northern Hemisphere. In Barcelona and Miami a beach will be on your doorstep too. In Paris there's the 'Paris Plage' river beach and there is always the option to mix some culture with a day trip to the coast from London or New York.
WEEKDAYS - WEEKENDS
Pleasure Hotels are generally expensive and popularly packed at weekends and it’s a similar story for pleasure flights. So orchestrate your life to take breaks over weekdays and consider working over the occasional weekend.
Conversely Business Hotels and Business flight routes are costly and busy during weekdays and cheaper in addition to being more pleasantly quiet over the weekends. So simply look at the market and select counter flow options and use your imagination.
PROPERTY
Here the trend has proved itself for generations; when everyone is selling up, think about buying and when everyone is actively buying, turn your attention to selling.
Now is the best moment for literally decades to purchase a property in Europe and America, so if you have the cash or can access credit, go for it the opportunity, it has rarely been better in our lifetimes.
One needs to set a criteria when making big commitments like property though, which essentially translates to purchasing in the best locations of long established real estate markets, which will likely bounce back first. London, New York and Miami are ideal candidates. Perpetual Traveller will offer more detailed Property input for future editions.
SHARES / INVESTMENTS
The current global recession is case in point. It started with overly courageous sub-prime property bank loans that enticed the masses to buy property, that otherwise would not have been legible. This over hyped the US and later the global property market causing a partly false boom. After every over-hyped boom, comes a bust and in 2008 a series of inter-connected global dominos collapsed, which brings us to the point whereby its the best buying market for as long as most of us can remember.
There are of course many other examples of the counter flow concept. The most crucial factor of learning how to practice this concept is to obtain an out of the box big picture thinking (read up on the Pareto Principle) with a longer-term perspective. The reality of today's instant world is locked in the short term whereby the majority of people have little patience for economic cycles to run their course.
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